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5 star

The Lalit Great Eastern Kolkata
4.1/572 avaliações

The Lalit Great Eastern Kolkata

Kolkata|1.25km de Anthropological Survey Of India
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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The Lalit Great Eastern Kolkata
4.1/572 avaliações

The Lalit Great Eastern Kolkata

Kolkata|1.25km de Anthropological Survey Of India
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Hotel VIP International
2.1/55 avaliações
this 3 star hotel has semi delux/delux.executive and luxury rooms come with free Wi-Fi, flat-screen TVs, minifridges and safes, as well as tea and coffeemaking facilities. wonderfully soft beds, cozy living areas, comfortable furnishings upgraded rooms add complimentary train station transfers. Room service is available 24/7. Kids stay at no extra charge with an adult.A full-service spa, a restaurant also present . all major markets night clubs.and other restaurants and tourist attractions are nearby..in 2km radius. helpful vote if liked this review.
The Park Kolkata
3.9/547 avaliações
Park Street
I passed this time and arranged a south-facing room for me.
The Elgin Fairlawn, Kolkata
3.9/553 avaliações
Booked this hotel through Ctrip. From the surprise at the beginning to the surprise later, I was glad to book this hotel. There are no luxurious facilities here, but the imprint of time flows everywhere. It has the memory of this city and witnesses the history of British colonialism. Meals may not be grand, but each one is carefully crafted and masterpiece. The guests in the hotel are from all countries, or the whole family is on vacation, or come here to write ... Next to the Indian Museum, Victoria Memorial ... If you are traveling to Kolkata, be sure to stay at this hotel. i
The Oberoi Grand Kolkata
4.6/5108 avaliações
The hotel's food and beverages are fantastic (pictured), the breakfast is very rich, and the Chinese buffet is also the same (the RMB is close to two hundred). The service was very considerate. One night before check-out, the front desk called the room to get information about the flight. When I knew that it was a flight at 5 pm, I immediately indicated that I could extend the check-out time to half past two. Every time I go out, the staff of the Concierge will use the uber to call the car, and I will not bother. The room cleaning was also very careful. Next time, I will choose to live. The downside is that the market on both sides of the door is too embarrassing, and I can't go out for a walk at night, but the hotel is soundproof, and entering the iron gate is another quiet world. Also, the toilet flushes and needs strength. In addition, perfect.
Hotel Park Victoria
2.9/518 avaliações
I stayed at this hotel for 2 nights, but on the first night, I caused abdominal pain and underwater diarrhea that seemed to be an infection. It does not connect to the company of the overseas travel insurance, and the hotel staff is able to find the hospital, the attendance to the hospital, the negotiation with the hospital, the interpreter with the doctor, and the attendance to the pharmacy of the outside prescription Help me It was very helpful. It is a gentle hotel.
The Salvation Army Red Shield Guest House
2.7/55 avaliações
This hotel has a very good value according to its central location in Kolkata. Overall, it was very simple but the room was perfectly clean which is the most important for me. However, I was a bit disappointed by the breakfast.

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