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5 star

The Lalit Great Eastern Kolkata
4.1/572 avaliações

The Lalit Great Eastern Kolkata

Kolkata|2.38km de Aakriti Art Gallery (AAG)
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Business travel

The Lalit Great Eastern Kolkata
4.1/572 avaliações

The Lalit Great Eastern Kolkata

Kolkata|2.38km de Aakriti Art Gallery (AAG)
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

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Breakfast

Aauris
3.8/542 avaliações

Aauris

Park Street Kolkata|0.33km de Aakriti Art Gallery (AAG)
With a stay at Aauris, you'll be centrally located in Kolkata, a 8-minute walk from ISKCON Kolkata, Sri Sri Radha Govind Temple and 15 minutes by foot from Missionaries of Charity's Mother House. This luxury hotel is 1.2 mi (1.9 km) from Birla Planetarium and 1.3 mi (2 km) from Indian Museum.Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Grab a bite at Aura Skybar / Brew House, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kolkata? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Treebo Tryst Tahoora International - 3 Km Away from Eden Gardens, Kolkata
3.2/517 avaliações
My experience was really awesome! Very friendly ***agement and staff and always welcoming! The senior ***agement made my stay exceptionally good and took personal care. I look forward to staying again! I would strongly recommend others to consider this hotel. The rooms are really spacious and well done and the location is also very central and in the heart of Kolkata.😊👍🏻
The Astor
4.2/541 avaliações
Park Street
Beauty Concepts Pvt Ltd ( BCPL ) has conducted ***y International Fragrance Brand training sessions at The Astor in their Conference Hall in the past for several years successfully. This time, it was special due to one of the representatives of The Astor, Mr. Rudro Ghosh for providing special service during the ongoing brand training from 23rd till 25th Nov'2022. This gentle*** has taken care to all our small-small requirements very firmly in all the possible ways and as a result, our Guest has confirmed us to conduct all our future training session to be held in the same venue. Thank You THE ASTOR, for deploying Mr. Rudro Ghosh ( In particular ) to provide his EXCELLENT Service during BCPL Training Sessions for all the 3 days.
The Corporate
2.9/55 avaliações
All the staff was very kind and friendly. The rooms were kept clean compared to the Indian standard. The restaurant on the ground floor had good food but no alcohol. Notable point was the location. The hotel was located near Park Street, accordingly, it was easy for me to access ***y restaurants and shops around there. Moreover, the metro station was near the hotel. The price was acceptable. But the ”Executive Room” is not recommended because of the smallness. As a whole, I think that it has good value for money. It is my regular hotel.
Kenilworth Hotel, Kolkata
4.3/574 avaliações
Park Street
It is really a nice hotel. Good ambiance. Some people will complain about back side construction view & noise. But fortunately I got front side room, moreover who looks outside in city hotel? But for sound hotel May change backside windows to soundproof options. Clean & decorated room. Breakfast is ok, rather I would say Good if not Very Good. Reception people are very helpful, I got early check-in at 12:30PM. Nearby Shopping District. As it is busy area, so get ready for whole day huge traffic.
Hotel Park Prime Kolkata
4.6/540 avaliações
Awesome experience. Pleasently surprised by the room. The prime room had a separate hall and a bedroom. That too at the price point, came as a wow experience. The bath has rain showers. The toilet is clean. The staff were all good to me. Courtious. They promptly provided plates and cutlery whenever i ordered food from outside. The breakfast was reasonably good too. I had booked with Agoda. They have some great offers on this hotel. One big issue is you won't find this hotel on Google maps. The trick is search ”226, AJC road”. You ll reach here.
Hotel Park Victoria
2.9/518 avaliações
I stayed at this hotel for 2 nights, but on the first night, I caused abdominal pain and underwater diarrhea that seemed to be an infection. It does not connect to the company of the overseas travel insurance, and the hotel staff is able to find the hospital, the attendance to the hospital, the negotiation with the hospital, the interpreter with the doctor, and the attendance to the pharmacy of the outside prescription Help me It was very helpful. It is a gentle hotel.

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