"Foi perfeito."

"Excelente hotel, super design interior, excelente serviço."

"They advertise themselves as the best hotel in Kolasin. They charge quite a lot for their “4 stars”, but they definitely provide barely 3 stars service level. They don’t have A/C in the fitness centre at all (!) - so it means you actually cannot properly use it. When I complained about it, the manager’s response was “no one force you to use it, don’t use it if you don’t like it”. Hilarious answer when you paid a fortune to stay there and one of the reasons was they “fitness centre”. And no, they can’t open the window. Sauna and hammam can’t be used by under 18, because “children will disturb adults”. The idea to make a separate time for families with kids does not work for unknown reasons. A SPA manager is extremely rude man. They cancelled shuttle bus to the ski centre, so if you are without a car, add 30 euros per day for a taxi round trip. It should be a concierge service in the hotel, but it never works. The receptionists are nice but can’t really recommend anything when we asked for advice. As I understand, the hotel management changed this year, looks like not for good. The swimming pool is good though, and the rooms as well. But the level of services is so low, that I would describe it below a 3 stars, standard European hotel"

"O pequeno-almoço está BEM preparado, o serviço do hotel é bom, MAS é Hora de saída cedo."

"Acomodações muito bem-vindas.As instalações ultrapassam rapidamente a suite habitual. Estamos particularmente satisfeitos com o forno e o fabricante de sanduíche.O hospedeiro era responsivo e hospitaleiro."