Idyllic Samui Beach Villa Resort

The resort cleanliness level is very good. The staff were all very helpful and accommodating except for 1 night staff who doesn’t seemed to know much about the job. I checked in very late in a stormy rain. When I arrived, I needed to know how I can contact or get help should I need; there is no shelter linked to the main office, no telephones for you to contact them. He couldn’t produce it. We also needed to ask what our breakfasts were and where we could have them. It was only upon checking he gave us a menu. He seemed to not know many things and can’t converse well in English. There was a booklet for all the guests for you to read so u know what’s in for you. It states that if you wish to do laundry on your own, the resort would provide the detergent. We requested, but the staff said they wouldn’t provide. I asked them to refer to the booklet but she said it was not updated. We needed to buy on our own. We went out and when we returned, a packet of detergent was there for us though. The 4 days we were there, the rain was almost non stop. We booked this resort because we felt that even if we couldn’t get to anywhere we could enjoy the resort still. But, this was not possible. The internet connection was persistently an issue. There was sometimes the pop up page to connect and sometimes it would not activate. We couldn’t watch much. The speed was horrendous even for me to do any work, or any uploading of my media files. We wanted to catch from football games but the internet was just too slow. We had to use our hotspot to watch the games or do anything quicker. There were some stairs leading to the main door of the villa, when it rains, there was a part that was very slippery. It was constructed with some kind of slopes with a little bit of steps… I’m not sure why they would want to construct it that way, because I’ve got elderlies traveling with me. If you are looking to go out all the time and only needed a shelter, this accommodation may work. But if you are here during a monsoon season, and are looking to do some work using the internet, you are in for lots of frustrations. On the day of departure, we had a punctured Tyre. The staff helped to get someone to come and help repair it. In the end, we were able to leave safely. All in all, I believe the staff is one of the main reasons the resort is doing ok.

This was the second time we'd been lucky enough to stay at Idyllic Samui. It is a very special place. The setting and the villas are excellent - they are maintained to a high standard and you have all the amenities you need. Being able to order breakfast or other food is really useful and being able to buy coffee/ice cream/drinks in the Reception area is a nice addition. The real strength of Idyllic Samui is the staff. Everyone goes above and beyond to make sure your holiday is special. They advise on trips - our trips to the islands and the elephant sanctuary were highlights of our stay and that's because we were advised on the best tours to take. Staff will order transport for you - that meant we could easily to Fisherman's Village and other local places. You can book massages at very reasonable prices. The combination of the beauty of the setting, the excellent situation and easy transport, and the helpfulness of staff make this a really special place for a holiday. We'd like to thank everyone for making our stay there so special.

Well we are just about to leave this Idyllic place and what a fabulous time we have had. So this villa is perfect as it’s about 10 minutes out of the hassle and bustle and right away from the main area , you do need to either be happy to pay for taxis (£9) each way to Fisherman Village, main area that’s close by or hire a car. We choose taxi, there are lots around. Take the Idyllic card and just show them when you want a taxi, if you give the team notice they will drive you in and you can get a taxi back, Idyllic will charge you to take you but they are so lovely. The villa is gorgeous and the team cannot do enough to make sure you have a lovely time. They are so friendly and will help you with what ever you need. The manager and lovely lady takes time to talk to you and make sure everything is ok. No Restaurant or bar just villa and a private beach. So as long as your all prepared you cannot have a bad experience. We had 3 adults a 17 year old a 19 year old and 3 and 5 year old and we have all had an amazing time. Sad to be leaving and Thank You For looking after us so well… Tracy Grunwell xx