Usuário convidado
24 de janeiro de 2024
The staff here are what carries the hotel, you almost manage to forgive everything because the staff are so helpful and warm. We booked a room (T01) for 3 nights but were so disappointed with it we asked to pay extra for a beach front room. The only availability was for one night so we paid the extra and moved to B08 and the following day back to T01. In this room we found a cockroach in the bathroom, which could be forgiven taking into account the location & climate, but the hairdryer had to be plugged into an area with no mirror, it was located in a hallway and the plug had to be held in to make it work - not really a ‘boutique experience’. The balcony was on its last legs - rusting metal made collapse a distinct possibility!! However, as I said we were made to feel looked after by the amazing staff but really this hotel needs closing during low season and seriously renovating Breakfast was average, fresh fruit was limited - choice of watermelon, pineapple & dragon fruit over 3 mornings, the yogurt was sweetened and the ‘juice’ was squash. Eggs were done 3 ways - sunny side up, scrambled and omelette. And other dishes were luke warm - eggs, bacon, ham and leftover Thai food from the night before. Dinner was a roller coaster - the fried white snapper with green mango salad was amazing, the Jack fish was grey and ‘fishy’ served with the same beautiful salad and we asked for french fries which turned out to be deep frozen crinkle cut fries bought to our table before the main course was ready and then ‘kept warm’ which, of course, meant they were cold Please, Thapwarin, pay attention to detail for the food and accommodation to support the brilliant work done by your staff
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