Club Mahindra Virajpet, Coorg

It's my pleasure to visit club Mahindra virajpet Best stay I had ever. I was there for 3 days and I had tremendous stay. while taking meal package I took for 3 times meal package. I'm aa coffee lover where ever I go I taste coffee. I was having dinner in aroma restaurant chef Santosh and mithun was taking feedback on every meal. They surprised me with coffee flavored bruschetta. Everytime I was drinking coffee this time I had bread coffee which I had ever tasted. In the breakfast they served me coffee flavored sweet buns it was mouth watering. I really appreciate the effort of the specialized chef team. I really going to miss the virajpet club Mahindra thank you for making my time awesome.

Club Mahindra ,Virajapete property is going from bad to worse with extremely deteriorating standards. Surprising to note that they are only keen on increasing revenue generation without bothering to enhance customer service standards .They desperately increase membership without much increase in their properties.There's always a mad rush in securing desired accomodation by members.Despite this,they offer bookings to non members too,which is grave injustice to their members. Roads to the property is in extremely poor condition and with improper signboards.Insufficient parking for guest vehicles.The team are in a hurry to collect the complete accomodation payment upfront,right at arrival, despite having collected booking advance.This in itself exposes their own lack of confidence in guest experience and utter disregard to standard hospitality norms. Rooms are ill maintained and stinks.House keeping needs repeated reminders to clean up and even to provide sufficient towels based on the number of guests. Fun zone is a rip off with high rates for everything without any concern for user safety.Badminton court had water stagnation and guests falling and injuring.Despite repeated pleas, it was not cleaned.There's no first aid kit to cater to injuries. Rusted and broken equipments.Swimming pool is unmanned with many guests jumping in with regular costumes ,without proper swim wear.Music and dance programs are too cringe and needs a professional touch to cater to families. Food prices are extremely high and food court is packed without any place to find a seating.Defeats the purpose of a serene holiday with this ambience.Food taste is too mediocre and options are limited with the same menu repeated everyday despite high costs.During check out, additional charges are billed without usage or double billed for already paid services and unless checked, it can be a rip off to the guests .This is extremely poor guest relations by the resort. Many resorts in the vicinity offer a far better experience at much lower costs. Not at all recommended!!

The property is very well maintained and food options are more and tasty also. All the activities in the resort are good, we enjoyed the magic show hosted by Siddesha. Kids play area is also good. Overall is good experience must visit property.

We went to Plantation tour . Tour guide was Mr . Madan. The tour was very informative and Mr. Madan was keen to explain the nitty gritty of coffee plantation. I would rate the tour as very informative. The coffee was very tasty and was prepared fresh .

Excellent resort and excellent staff. As it was our anniversary, we had a really good time with the in-house singer Ms Varsha dedicating a song and making our day special..Hats off to her excellent singing. Fun zone was good as always. Keep up the good work

Perfect destination to relax. In-house staff very courteous. Mr. Madan , the naturalist gave a detailed plantation tour. The magician Siddesha taught me so many tricks that i m just waiting to perform for my friends. Miss varsha, a perfect combo of talent and beauty, gave a terrific song performance . And last but not the least the heart of happy hub, Ajith helped us to have a memorable n happy memories of fun and dance 💖 .