Usuário convidado
31 de janeiro de 2023
TRIP ADVISOR On 9 April 2022 while on a Viking cruise my wife had a serious accident during a walking tour of Cochem, Germany. She was sent to a hospital in Koblenz, Germany by helicopter and had emergency surgery that night to relieve pressure on her brain caused by bleeding. I got back to Koblenz later that afternoon via a 45+ minute taxi ride and was able to get to the hospital before her surgery. The next day, 10 April, I had to pack all our luggage and remove it from the Viking boat because it was leaving the next morning at 7 am. Then I had to find a hotel near the hospital and move our luggage to it. I was extremely fortunate to choose the Hotel Hohenstaufen. The people at the hotel constantly helped us with whatever we needed. It also had an excellent restaurant, The Mondrian, whose Chef, Martin, also went out of his way to help us. We had to extend our stay at the hotel five times while waiting for our travel insurance company to make arrangements for us to fly back to the U.S. The hotel staff worked with us each time to ensure we kept the same room and did not have to move. The hotel was spotlessly clean and close to the main train station as well as the hospital. There were a number of very good restaurants and a Gelateria in the area which made it a comfortable place to be while we waited for arrangements to be made to get us home. Even though we spent a lot of time in our room hoping to hear some positive news from our insurance company, the hotel staff graciously worked around us and made sure we had whatever we needed to be comfortable. If you plan to visit Koblenz I would strongly encourage you to consider staying at the Hotel Hohenstaufen. Dan Hope
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