Descubra sua estadia em Cobe

"Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials Review: I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay. On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage. However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash. Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one. Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience."

"Com localização privilegiada, a vista do Hotel e da sacada do apartamento são muito bonitas!"

"O serviço era um pouco escasso.Li comentários que eles eram muito amigáveis, MAS não me senti assim.Sinto que eles eram muito curtos Na forma Como falam e parecem cansados.No entanto, a localização era boa.Apenas no lado Da Cidade Da Chinatown. O hotel é muito orçamento que não corresponde ao seu preço, considerando que eu estive em 4 hotéis durante a minha estadia. As luzes desaparecem rapidamente no fogo. O fluxo de água era pequeno. Mas está tudo bem, é eco-friendly, acho eu. O jantar de Misso é o Mais caro, o parque de carros é caro e eles vão pagar-lhe se chegar cedo ou deixar o carro no parque de carros, de acordo com o que acontece depois de chegar e sair. Isto é compreensível, mas é aqui que o hotel perdeu algum sentido de toque."

"The hotel is well located and the room was clean. However, I felt uncomfortable during check-in because I did not receive a welcome/check-in bag while other guests did. There was no explanation given, which made the experience feel unfair. I hope the hotel can improve transparency about guest amenities."

"Quite a nice hotel. Accessible to places via walking. The room is clean and comfortable. Daily changing of towels and bath robes is provided (may not be that environmental friendly). It will be good to provide a few hangers 😊 Otherwise, it's been a pleasant stay in the hotel."

"Com certeza voltaremos a nos hospedar aqui ✨"

"Ótima localização perto de Chinatown. A uma curta distância do centro da cidade. Adoro a sensação de boutique. O quarto é pequeno, como na maioria dos hotéis do Japão. Suficiente para um viajante individual."

"Foi bom gostamos de tudo ! Só esperava um quarto maior 🫶🙌🏻"

"O hotel é fácil de encontrar e conveniente, pois fica a apenas 10 minutos de caminhada da estação mais próxima. Há também um aluguel de bicicletas Luup dentro do hotel, então fiquei feliz pedalando pela cidade. A equipe é boa, eles me acomodaram falando em inglês para explicar as comodidades, etc. No geral, ótima experiência, lugar barato e confortável para ficar em Kobe."

"The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself."