Usuário convidado
16 de setembro de 2024
First and foremost, this hotel is beautiful. It’s impeccably clean, and the rooms are modern. The main reception area is particularly impressive, with large glass windows offering stunning views of the sea and pool. However, I have to agree that this hotel is definitely not a 5⭐️. I would confidently rate it as a solid 4⭐️ at best. It took us about 1 hour and 20 minutes to get from the airport to the hotel due to multiple drop-offs. However, a direct taxi would have only taken around 40 minutes. The location isn’t great - there aren’t many bars or restaurants nearby, though Coral Bay is only an 8-minute bus ride away. The bus costs €3.00 and takes you directly to the bay, which has plenty of bars and restaurants. For those interested in water sports, the sea offers options like jet skiing and other activities. A frequent complaint in reviews is about the sunbeds, and I have to agree—it’s a major issue. The hotel really needs to address this, and it’s one of the reasons I wouldn’t return. My partner and I would head to the pool around 8:15 am, but you’re not allowed to sit on the sunbeds until 8:30 am. This leads to a crowd of people waiting to be allowed to claim a bed, and by 8:32 am, they’re all taken, (people run to claim these beds, pushing and shoving). The main pool is located very close to the mini and games pool, so the area feels overcrowded and not well-spaced out. We opted for the all-inclusive package, which covers food and drinks throughout the day (alcohol is included until midnight). Unfortunately, the buffet was quite basic, with repetitive themes like "Mexican" or "Indian," but the food offerings were essentially the same. There are also restaurants you can book, though we weren’t able to try them during our stay. Lunch was a bit better, as there was a snack area offering burgers, hot dogs, kebabs, etc., which was a nice alternative to the repetitive buffet. You can also reserve a day bed - located at the far end of the main pool. I recommend choosing one of the four further away from the pool, as the closer ones have no barrier separating your private pool from the main pool, allowing other guests to swim into your space. With the day beds, you’ll be served Prosecco, coconut cocktails (Piña Colada), fresh fruit, and cooling towels. After that, the staff will occasionally check in to take your drink orders. This cost €80.00. Each room comes with a mini fridge, but they only stock it with water. I had to request fresh water four times, as the hotel prefers guests to reuse and refill plastic bottles, which felt unhygienic, especially in 30-degree heat. The housekeeping staff were quite rude and rarely showed up, and the main reception staff were equally unhelpful. When we requested water, it took 30-45 minutes to be delivered, and I would have to keep calling to chase—even though our room was the closest one to reception! That being said, most of the bar and waitstaff were absolutely wonderful. If you're visiting this
Traduzir