Usuário convidado
21 de fevereiro de 2024
What a wonderful hotel. From the moment we arrived we were looked after so well. Apamela, the manager, met us and explained all about the hotel, facilities and meals. My parents asked for a ground floor room as my Dad is 85, and she actually upgraded them to an absolutely beautiful suite, which was perfect, mid way between the beach and the restaurant, which was incredibly kind and thoughtful. She also moved both ourselves and my daughter so we would all be together in the same block. The grounds of the hotel are superb- beautiful, green tropical paradise and the golden sands perfection. It is situated further south than the majority of hotels, and therefore quiet and tranquil. Perfect! The staff were friendly, cheerful and helpful. The food was absolutely wonderful...excellent scrambled eggs in the mornings, and a huge array of choices from hot to cold and breads, croissants etc including fresh fruit that was prepared on request (mango and pineapple incredible!). The evening meals were taken down by the beach, buffet style, which given the heat while we were there, was a brilliant choice as there was a refreshing sea breeze. The choice was huge and all exceptional quality, with something for everyone, and every day was different. The BBQ was top quality, and a special thanks to the lovely lady who cooked the most wonderful Indian breads (naan, roti etc) fresh while you waited. Valentines day was a special treat- a champagne cocktail on arrival at dinner. and being presented with beautiful red roses was a lovely touch. Apamela arranged a snorkelling trip for us which was very reasonably priced and with a reliable contact of hers, so we felt we were in very good hands- definitely recommended! My husband who loves natural history and wildlife was taken on a guided walk in the local forest, which she also kindly arranged and he very much enjoyed. Another plus point is the arrangement the hotel has with the local beach boys, and it was lovely not to be bothered constantly when going for a swim, which we had come across in other areas of the Kenyan coast on previous trips. Overall I cannot recommend Pinewood enough- there was nothing we would change, and Apamela and her staff went the extra mile. I sincerely hope we have the opportunity to return
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