Premier Inn Hull City Centre

Very poor standard of room on 9th floor. Glasses provided dirty. Bathroom had paint peeling and wasn’t the cleanest. Shame really as the staff were pleasant and chatty. Needs updating and a right good clean but I suppose can only be cleaned as good as maintained.

We had a lovely stay at the Premier Inn hull City centre. Staff were very friendly and helpful. Easy check in and out. Comfy bed and clean room. Restaurant was nice and relaxed. Very nice breakfast in the mornings. We would definitely stay again.

Key card does not work. Needs replacing every time you leave the room essentially. Air con produces horrible screeching noise so it’s unusable. Would really really not recommend and would never stay again.

Was here Tuesday-Wednesday housekeeping was knocking on our door at 9.30am. Was not happy then she tried the door even though we had a do not disturb on it not very professional We love this hotel we stop here quite often never had this issue before needs addressing

Great views while eating a freshly made breakfast with sourdough bread. The quality of food was great. I enjoyed my breakfast. The night staff and restaurant staff were friendly and shared information about the local area. The room was clean, warm and cosy A nice night's sleep.

Very enjoyable stay. Comfy bed & quiet rooms. Staff were very friendly & helpful. Great breakfast. Will definitely stay here again. Also the cost of staying here including breakfast, very reasonable. In walking distance of The Deep. Very convenient location.

Absolutely amazing hotel, Grant the duty manager is fantastic, his customer service is 2nd to none, totally dedicated to making your stay pleasurable. 11 out of 10 for grant. Room so comfortable and clean. Food in restaurant amazing. Really an excellent enjoyable stay

Lovely stay. Parked up before visiting the Deep and were greeted at reception warmly with the offer of storing our luggage until check in. We checked in quickly and easily later in the day after enjoying a drink in the bar overlooking the Humber. Rooms were clean and comfortable. We were going to eat elsewhere but Storm Kathleen helped us change our minds, and so we asked for a table in the hotel restaurant instead. We were warned that they were short staffed so there would be a wait for food but that was ok with us. The food was hot and delicious and well worth the wait. The staff were so busy and having to deal with complaints from some pretty rude customers who thought they were entitled to not have to wait for food or drinks...the staff handled these complaints calmly and tried everything they could to make things right. We were happy to wait and tried to make the staff feel better. They worked hard when obviously having a few issues and were a credit to the hotel. Lovely breakfast this morning before checking out. Would definitely stay here again.

Nice hotel in good location for Hulls nightlife Friendly staff just a few issues first one being that at breakfast no fresh orange juice!!! Never had a hotel before without this !!! Purchased one from the vending machine lol Secondly the card for the door entry I had to be let in nearly every time I found this bizarre and I’m not the only one having this trouble And thirdly the internet connection!!!! Terrible there was a notice in the lift informing there was an issue apparently it been like this for a while I paid £180 for 2 nights I do expect better especially on the fresh orange juice apart from that it was good