Borneo Nature Lodge

Experiência incrível, passamos 2 noites no lodge e uma noite na Turtle Island. A comida era boa, os quartos eram básicos, mas limpos. As pessoas são adoráveis. Agradecimentos especiais a Loy, nosso guia, por tornar nossas férias, conhecedoras e atenciosas. Ele reservou um tempo para garantir que estivéssemos bem o tempo todo, muito importante para 2 mulheres sozinhas. Obrigada!

Quero compartilhar minha insatisfação com o serviço do Borneo Nature Lodge e a falta de comunicação que experimentei. Pelo que entendi, parecia que todos os outros grupos hospedados lá tinham um barqueiro e um guia. Só me forneceram um barqueiro. Quando fiz o check-in, ninguém me explicou que era preciso apertar um botão do lado de fora do banheiro para ter água quente no chuveiro, o que me fez tomar um banho extremamente frio. Disseram-me na última noite, 30 minutos antes do passeio, que eu tinha um cruzeiro noturno e que meu transporte me pegaria no dia seguinte às 10h e que deveria estar pronto às 9h50. Eu tinha acordado cedo para tentar pagar mais para procurar os elefantes, mas naquele momento não havia barcos disponíveis. Decidi ir em frente, tomar café da manhã e voltar para o meu quarto. Às 7h40, bateram na porta do meu quarto dizendo que o transporte havia chegado. Tive que levar mais alguns minutos para arrumar tudo. Eu não sabia que precisava pagar uma taxa de turismo. Então eu paguei e fui levado às pressas para o píer. O transporte me levou ao santuário dos orangotangos às 10h30, passou do horário de alimentação, então perdi o santuário dos orangotangos, o que foi realmente decepcionante.

Fabulous welcome and made to feel at home as a solo traveler. Amazing surroundings. It was very quiet when I stayed as things were just starting up again after Covid, and really appreciated the time and effort given to me while I was staying at the lodge. Great food and would definitely stay again!

Great place to stay with chalet type accommodation we had a herd of 30 odd pigmy elephants come though our lodge so lovely to see them so close up. Meals where very good even made us a birthday cake staff friendly and boat tours amazing looking for the wildlife on the river.

Borneo Nature Lodge is a 2 star accommodation on the Kinabatangan River in Sandakan. The lodge is indeed very charming, and graced with a most delightful and helpful staff. The river safari is a wonderful experience transporting the traveller into a world of Pygmy Elephants, Orang Utans, Proboscis Monkeys, Hornbills, and Water Monitor Lizards. The local guides are extremely knowledgeable and will seek and wait and listen patiently until they hear an interesting sound that may be investigated. Do not expect many creature comforts here; this is a Rainforest. And although laudably Eco-friendly, I feel a hotel should also consider its guests....The accommodation was spartan verging on primitive, and the bathroom was dingy with a broken tap. You need no carbon footprint to fix a tap, or to clean the windows. My advice to travellers is to do your research into the lodges in Borneo before you travel. Then enjoy the wonderful experience that is Borneo.

Our group of 6 stayed in 3 chalets, reservation staff was great to arrange rooms with interconnecting door for family with children. They were clean and comfortable with air-conditioner. We enjoyed our meals, banana fritters were our favourite tea snack and connecting with nature. Our guide Rizal and boatman were exceptional, we saw wild orang utan, proboscis monkey, and baby crocodile.