Kathy
2 de setembro de 2023
The area was good. The hotel was clean, the room smelled good. Went there for work, I have to stay weeks at a time. I was checking this hotel out to see if it would be something I’d like. One of the selling points was full breakfast served. It was not. I was there at 6:45, breakfast started at 6. There was nothing, everything was locked up. I asked the lady at the front desk, if there was breakfast. She shrugged her shoulders and said she didn’t know. So afterwards the same evening I called, asking if there was a reason why. The woman that answered said that there was breakfast. I told her there was not. She said that there SHOULD have been. But that was it. She did not offer any apology or possibly speak to someone about it. I even explained we was looking for a long term stay. She did nothing to help customer service wise.
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