Usuário convidado
28 de fevereiro de 2024
Deficiencies that could easily have been corrected detracted from the stay at the Mum Resort. On the positive side, the room was spacious and (mostly) clean. Bed was firm but comfortable. No problem with insects or noise mentioned by others. We found the staff friendly. The food was a buffet of Ugandan dishes, maybe not catering to all tastes, but good if you like it. Making the stay difficult, however: The facility and many details have been neglected. The purported free wifi worked only in common areas of the hotel, not in the rooms. There were no clothes hangers in the room. Some rooms had air conditioners and TVs; some do not. Some that have them did not work. The bathroom and bathtub needed repairs and some new fixtures. The swimming pool had many loose tiles and gaps on the floor. The pool water was over-chlorinated, but neither clear nor clean. The pool had not been vacuumed. Breakfast tea/coffee water also had sediment at the bottom. The grounds and bar areas offer pleasant spaces, but the dining room is dark and arranged like a school dining hall with rows of crowded long tables. Good management and investment in a handyman and some basic maintenance could improve this hotel and bring it to national standard.
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