Kigali Serena Hotel
0 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Kigali
Kigali Serena Hotel
Saúde protegida
KN 3 Ave, Kigali, Ruanda
Mostrar no mapa
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.Mostrar mais
Garantimos o melhor preço
4.2/5Muito bom·Limpeza: 4.2
Todas as 48 avaliações
Comodidades
Campo de golfePiscinas externas:SaunaSpaSala de massagemAcademiaEstacionamentos privados:GrátisBusca do cliente no aeroportoServiço de transfer do aeroportoBar
Todas as comodidades
Arredores
Aeroporto: Kigali International Airport
(11,9km)
Ponto de referência: Belgian Peacekeepers Memorial
(180m)
Ponto de referência: Camp Kigali Memorial
(350m)
Mapa
Quartos
Avaliações dos hóspedes
Perguntas em alta
Políticas
Comodidades
1
Prime Rooms
1 King bed or 2 Single bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
7
Standard Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
1
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Bathtub or Shower
In-room Wi-Fi
Verificar disponibilidade
2
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
1
Junior Suite
1 King bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
4
Standard King Room
1 King bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
1
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
5
Executive Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
5
Deluxe Rooms
1 King bed or 2 Single bed
Has window
Free Wi-Fi
In-room Wi-Fi
Verificar disponibilidade
6
Superior Rooms
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Verificar disponibilidade
Ocultar tipos de quarto
Avaliações dos hóspedes(48)
4,2/5
Muito bom
Avaliações verificadas- Limpeza4,2
- Comodidades4,2
- Agradável e bem localizado4,2
- Atendimento4,2
Usuário convidado
26 de maio de 2023
給我們的房間配了一個户外大陽台，朋友的房間雖然沒有陽台配了一個會客廳，比普通標間舒服很多，酒店前台很熱心，幫我們預約了去國家公園的司機，去的時候通過郵件預約接機的服務也很好，早餐自助很豐盛，晚餐我點了烤豬排，相當美味，小費包含在餐費中。美中不足的是回程預約了酒店到機場的車後司機問我們要了60刀，而前台之前跟我們説衹要35刀。
Traduzir
Usuário convidado
15 de outubro de 2023
It's always a treat to stay at the splendid Kigali Serena Hotel. I loved my interactions with all the staff there. Precious, the smiling breakfast chef, made me a fabulous omelette. At lunchtime, she enjoyed introducing me to various African foods that I wasn't familiar with. Rhoda, Sandra and Ines pampered me back to life in the Serena Hotel's Maisha Spa after a long overnight flight. Everyone commented how happy and relaxed I looked after my two night stay (and 4 hours of massages!) If you want company / or directions on a morning run, call reception the night before: Karim from the Maisha Spa gym met me and three other guests at 6.30am for an hour's run around Kigali before breakfast. You'll need it - the breakfast spread is vast! It's hard to resist the superb croissants, 6+ types of fresh juice, and of course the hot dishes.
Traduzir
Usuário convidado
27 de março de 2024
Wonderful stay. The rooms were very beautiful and spacious. The bathroom has very good amenities and the hotel pays attention to the environment. The bed was so comfortable and many services are available such as room service, etc. Wifi is perfect, no issues. The hotel has a very nice swimming, pool, spa, Gym, etc. The breakfast was exceptional, with wonderful, good, fresh fruit, and everything you wanted. I also booked a massage at the spa, which was perfect. The prices are also good. The spa reservation was punctual and very good and relaxing. The amenities were well maintained.
Traduzir
Usuário convidado
4 de março de 2024
The Lady at the reception was so arrogant and unpleasant that I told her she was so and that I would be looking for a room in another hotel before leaving. Additionally, when I presented her with my Platinum Prestige Club card she didn't even seem to know what it was. When you have spent enough in the Serena hotels to accumulate some 75,000 bonus points, it's quite a disappoin**ent.
Traduzir
Usuário convidado
12 de fevereiro de 2024
The Serena is an excellent hotel that lives up to the five star expectation (also comparing internationally). Friendly staff providing great services … although not smiling a lot. The pool area is an oasis in the busy city centre. Food in the restaurants is great though a little pricey conpared to other hotels - not compared to European standards though. There a Serena approved taxi’s always waiting that can bring you to the city or to the airport (35 USD for an airport transfer).
Traduzir
Usuário convidado
1 de janeiro de 2024
Hotel certainly didn’t feel like a 5 star property. Rooms were fine but could have been a little cleaner. There just wasn’t anything special with the accommodations. Service was strangely off putting - no warmth and transactional. And the restaurants were not good at all. We ate three meals at the main hotel restaurant - only offered buffet of very middling quality. Sense is that the nearby Marriott has much better food options
Traduzir
Usuário convidado
3 de dezembro de 2023
Elegant, new, comfortable, very clean, well managed. Breakfast was very, very good. Quiet and accommodating staff. Room service, perfect. Downtown location, beautiful swimming pool. Modern, sleek and secure. The staff was the best. You cant wrong for this one.
Traduzir
Runner2004
30 de novembro de 2023
We attended a meeting at the hotel and stayed for a week. We had a very positive experience. The rooms were comfortable and well stocked. The staff were all helpful and courteous. There are a number of food options in the hotel and there are good restaurants within a safe 15 minute walk
Traduzir
Katherine
28 de novembro de 2023
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
Traduzir
Políticas da Propriedade
Horários de check-in e check-out
Check-in: 12:00 – 24:00
Horário de check-out: 10:00 – 11:00
Horário da recepção: 24/7
Se você for chegar fora do horário de check-in, contate a propriedade com antecedência
Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.
Berços e camas extras
Para todos os tipos de quarto, podem ser adicionadas camas extras. As políticas de berço variam conforme o tipo de quarto. Consulte a política de tipo de quarto correspondente.
As taxas de cama e de berço adicionais não estão incluídas no valor e devem ser pagas no hotel.
| Idade | Taxa |
|---|---|
Crianças com 16 anos ou menos | Entrar em contato com o hotel |
Crianças com 17 anos ou mais | US$100,00(aprox. 91,98 €) por pessoa por noite |
Café da manhã
TipoWestern
| Idade | Taxa |
|---|---|
Adulto | Entrar em contato com o hotel |
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.
Mostrar mais
Saúde protegida
Limpo
- 4,2/5
Limpeza e desinfecção
- Os quartos são desinfetados entre as estadias
Descrição da propriedade
- Aberto em1999
- Número de quartos:116
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Comodidades
Comodidades mais procuradas
Campo de golfe
Piscinas externas:
Sauna
Spa
Sala de massagem
Academia
Estacionamentos privados:Grátis
Busca do cliente no aeroportoCobrança adicional
Serviço de transfer do aeroporto
Bar
Restaurante
Café
Sala de reunião
Sala multifuncional
Recepção 24 horas
Wi-Fi nas áreas públicasGrátis
Piscinas externas:
Spa
Academia
Bar
Restaurante
Sala de reunião
Restaurante
Restaurante
Não há informação adicional disponível
Mostrar mais