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Explore avaliações de hóspedes de hotéis em Kigali

Four Points by Sheraton Kigali
4.5/548 avaliações
The Hotel was easy to find, located in a very safe area. A walking distance from the Kigali Carfree Zone this adds to the attraction of the place. The service we received from Teddy, Donna and Melissa was a credit to the establishment. The food was also amazing, from the mouth watering chicken, the tasty burger to the delicious pizza.
Kigali Serena Hotel
4.2/553 avaliações
Our room was equipped with an outdoor balcony. Although the friend's room did not have a balcony with a living room, it was much more comfortable than the ordinary standard room. The front desk of the hotel was very enthusiastic and helped us make an appointment for the driver to the national park. When we went, the service of booking the pick-up by email was also very good. The breakfast buffet was very rich, I ordered roast pork chops for dinner, which was quite delicious and the tip was included in the meal. The fly in the ointment is that the driver asked us for 60 knives after the return reservation from the hotel to the airport, and the front desk told us before that it would cost 35 knives.
Kigali Marriott Hotel
4.4/546 avaliações
I loved this hotel! I arrived early in the morning and was pleasantly surprised with my room. It was really clean, super spacious and comfortable. I unfortunately had a delay in pickup and was at the hotel for several extra hours and the concierge allowed me to stay in my room until the evening, which was really kind. The food in the executive lounge was great. Every staff member I encountered was pleasant and helpful. I would definitely stay here again.
M Hotel Kigali
4.1/518 avaliações
When I was in Kigali at Heaven boutique Hotel, I arrived to check in while my room was still being. Leaned. I decided to take a motorbike to a nearly restaurant but the bikie and I struggled to communicate bcz of language barrier. Then I spotted a large building labeled ‘M Hotel’ and asked the bikie to stop me off there, hopping to find someone to assist since it’s a hotel. I met Joselyne, introduced to each other and she listened as I explained my situation. She not only offered helpful Ethiopian restaurant Lalibela recommendation but also connected me with a reliable English speaking driver. Her professionalism and excellent communication left a lasting impression, and I am looking forward to trying this hotel on my next visit. It has a beautiful reception, lobby which is inviting.
Ndaru Luxury Suites
4.1/56 avaliações
Recently stayed at Ndaru for about 10 days and had the most amazing stay! Room was beautiful, equipped with everything you need. Housekeeping often cleaned and kept the place neat and tidy. The supervisor Godfrey went above and beyond to make sure we had a pleasant stay and everything we needed! He helped us with everything form suggestions on how to get to neighboring countries to where to braid our hair and everything in between! We love Godfrey and will surely miss him! As well as his team who all made our stay great! Front desk is attended at all hours and we could call the desk from our room whenever, there was always someone nice who picked up and helped us with whatever we needed. A very nice and well equipped gym is located in the center of the hotel as well as a nice and clean outdoor pool with sun beds surrounding it. Rooftop bar with plenty of sitting area and a nice view. The hotel is located in Nyarutarama which is a very nice area in Kigali. I highly recommend this place and we will definitely come back to Ndaru next time we visit Kigali!
Ubumwe Grande Hotel
4.3/540 avaliações
Most perfect location one could find in Kigali. Great services and facilities. highly recommended!! Rooms are of good size and also very clean. The rooftop restaurant has an amazing view of the city! Couldn’t find anything negative to say

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