"Este hotel é Muito bonito com excelente serviço e excelente limpeza.Os quartos são limpos, confortáveis e bem mantidos, e a propriedade é bem-vinda. As instalações, incluindo o spa, são boas, mas estão espalhadas em áreas diferentes, o que pode tornar a navegação um pouco confusa, especialmente porque há muitas salas. A localização está ligeiramente apertada e não diretamente à frente do lago, o que pode ser um desastre para alguns.No entanto, lugares como Breckenridge e Frisco estão próximos (cerca de um 15-20 minuto de condução), tornando-o uma base conveniente. Em geral, é um hotel limpo e bem gerido e um bom lugar para ficar, com apenas algumas áreas que podem ser melhoradas."

"I booked this condo because it was ski in/ski/out at Keystone and heard Keystone was great to ski. I booked through Vail/Epic as I am a pass holder. Unfortunately, it was a terrible experience. When we arrived and got into the condo, we did not find any complimentary coffee or tea in the "lobby" so went out to find some waters and food. We went to put our skis in the locker but there was no key for our unit. We also tried to hook up to the Wi-Fi but there was none for our unit. When we got back, we tried to shower but there was no hot water. We also tried the fireplace and that didn't work. We called the front desk. We were told they would bring the locker key the next day, we should use the next units Wi-Fi, and they would send someone to check out the hot water. We said to come the next morning as we were exhausted. We went out to ski and during the day I called to check on the water and they said someone was there and said the hot water was good. But you had to put it on the cold setting. There was work done in that unit and the hot and cold was reversed. They never warned us. When we returned after skiing, we tried to take a shower, and the water was warm at best and hardly any pressure as it was on the cold setting. This was so unacceptable. And I noticed the counter had something sticky on it...ew. We left early the next morning and called to speak with a manager, so the rep offered us a 20% discount for our troubles. That was inadequate for not having hot water! The manager was not in, so they said he'd call back. He did not call. After 5 days of leaving messages, I finally called and got his boss's email. I sent her an email and explained our problems. She said a 20% discount was adequate and anything else, let her know. I immediately sent her a response to which after another week have not heard back. Just and FYI we paid over $750 plus taxes a night and it was unit 3063. Such a shame that I will not stay at any Vail management resorts from now on and highly suggest you do the same. There is no recourse for such inadequate accommodations and such poor customer service. Stay away!!!"

"O pequeno-almoço é delicioso."

"Não fique aqui!Estivemos aqui há vários dias - TVs não funcionam, bolas de pó enormes e literalmente NEM água Na unidade ( chuveiro, WC, mergulhos, tudo isso).Salve o problema e fique em outro lugar!"

"Excelente"

"Ficamos no Portal de Keystone com um pouco de regularidade Durante a temporada de esqui e, por vezes, no Verão. Nunca desiludiamos o conforto do sofá ou do quarto familiar. A garagem de estacionamento e a caminhada fácil para a gondola e o Rio Run são super convenientes.As instalações de condomínio sempre foram muito bonitas e atualizadas. Vou ficar novamente!!!"