Hotéis perto de Kent State University May 4 Visitors Center, Kent

I booked this hotel through Expedia for one night. It was a great price for the one night. The room was clean and the bed was comfortable. The bathtub had no stopper. The room included a refrigerator and microwave. I saw signs for a pool and exercise room, but did not check either one out. Our big issue was this is a dog friendly hotel and one of the dogs near us would not stop barking. By 11:30pm, we were sick of the barking and not being able to sleep and notified the front desk. Luckily, the barking stopped about twenty minutes later. We had to wake up early the next day, so we didn't get much sleep, but I'm glad the front desk took care of the problem.

One of the most dated Marriott properties we have stayed in. Staff friendly. Pool was closed which was a shame, seems a bit early to close as not winter yet! Breakfast room tiny with maybe seating for 10 maximum but good selection. Sofa all scratched from a dog or cat (see photo), TV really small (see photo) which didn’t bother us but might others. Top marks to housekeeping (see photo) Victoria for putting note re my Gold request. Never had this before.

The walls are paper thin. Worst room noise I have ever experienced at a Marriott. My daughter and I could hear every word the people next door were saying! There was also highway noise and the air conditioner going off and on made a loud noise. My daughter and I stayed here two nights during her orientation weekend for Kent State. Warning if you share Marriott points with your husband. The points account is in his name, but we both have Marriott credit cards. On occasion if he is not with us the front desk will ask to speak to my husband to confirm I’m on his account. No problem, but this hotel front desk said they couldn’t speak to him and said he had to call Marriott Bonvoy main number to have me added to the reservation. He goes to call the number and they didn’t even know what he was talking about until another person got on the phone. Finally after waiting in the lobby with all our stuff at 9:30 at night they got us added to the reservation so we could check in. I literally have the same exact Marriott credit card with my name on it and the same last name. I have the Marriott app on my phone with our confirmation number. This happened to the lady that was before us too and a lady after us luckily had her husband in the car, but he was handicapped and the hotel made him go in to check in. We will be staying in the area often for at least the next 4 years, but not here!

Very nice hotel in a trendy area. Rooms very spacious, very clean. Heater worked great. Check-in was busy but very prompt and friendly. Bedding was also very good, slept well. You can get a room with a view of the falls, or a city view. City view is quieter because there is a highway on the falls side. Fyi..we stayed Saturday to Sunday a.m and there were church bells clanging on Sunday a.m around 10. Didn't bother us though. Also, there is a bar/restaurant inside the hotel. Also a concession/snack area with ice cream and other snacks for purchase. My only negative is that the hot tub has been closed/covered up since our last visit. It's gone. It was one of the reasons we booked there. Pool looked nice.

The hotel is very nice, the room is large, there is a simple kitchen, there are plates and dishes, but we don't have to burn things ourselves. There is McDonald's near the hotel, FRIDAY, you can go out to eat. It is also very convenient to refuel nearby. Breakfast is in the lobby, but it's simple, but you can make your own waffles. Coffee and water are served all day in the hotel lobby, very good. There are laundry, laundry and drying each USD0.75, laundry room in the gym, brush the door card can go in.

We have stayed in this hotel before which makes our recent experience even more frustrating and disappointing. We booked a 2 BR 2 BA suite for 4 adults to attend our sons college graduation from Kent State. We arrived the Friday before as the graduation was scheduled at 10:00 AM the next day, about a 20 minute drive to campus. The first issue was the key cards either did not work or when they did, they worked once and were deactivated. We went to the front desk no less than 4 times and once while soaking wet as we couldn't get in our room after a swim. The clerk thought the batteries might be bad and changed them. That didn't work. She gave us more key cards to last through the night and they also became deactivated. The next issue occurred Saturday morning while getting ready to attend the graduation. We went to turn on the shower in the main bathroom only to notice it was dirty and had a children's sticker stuck to the bottom of the tub. If that wasn't bad enough the shower handle was broken and just spun around. No water, nothing. Also the bath mat was shredded with holes in it. In a panic we called the front desk and they sent a maintenance man. We once again mentioned the issue with the key cards. The maintenance man looked at the shower handle, tried it and said to me in an accusatory manner that someone broke the handle by forcing it the wrong way and he can't fix it without a plumber. I said why wasn't this room checked? I pointed out the dirt in the tub, the shredded bath mat, the broken handle and oh yes, dry dog food that was all over the carpet, which we also mentioned to front desk. He said all rooms were inspected. He left angrily while saying he will get us a key for another room so we can shower. After getting ready and now running late, we quickly spoke to the front desk person and said we need to talk about these issues when we get back as we are now late. When we returned the front desk accused us of ignoring their manager and walking away and also saying that maintenance said there was water in the tub and we broke the shower handle. They accused us of lying. This did not sit well with us and we were incredulous. We are here for a celebration and get accused of lying about breaking a shower handle. The solution was 50.00 credit or move rooms. We were only booked for two nights and the thought of not having a shower made us move rooms. We asked for at least a one night credit and they held firm, accusing us of lying. Additionally, the complimentary soap, conditioner and body washes were either empty or partly full. Even the room we went to shower in had no shampoo. We know this is complimentary but it flies in the face of their claims all the rooms are inspected by the maids and inspectors prior to check in. Obviously no inspection of our room was done as they would have seen the dry dog food, torn bathmat, the filthy tub and broken shower handle. Their treatment of us was disgusting and unprofe

I stayed at this hotel for several days before the pandemic and enjoyed it; I thought it was good value for the money. But this last stay was disappointing. I had problems with the noisiness of the air conditioner and the cleanliness. When I first arrived in the room and took off my shoes I noticed a lot of long hair on the floor by the desk. The longest hair on my head is about 1/2 inch so it wasn't mine. It seems that this should have been easily picked up if the floor had been throughly vacuumed and made me wonder what else was there that I wasn't seeing. The air conditioner in the room made a rattling noise that woke me up all night long on my first night. I eventually examined it to see if I could find and stop the irritating noise. I found that the device has air filters and the whole front easily lifts off to clean the radiator. I don't think either has ever been cleaned because they were totally disgusting. They kind of made me gag when I saw them. The attached pictures don't adequately capture the grossness. I know the pandemic has made business hard for hotels, but it seems that exactly in these times deep thoroughly cleaning of carpets and air filters should be imperative.