Diana
1 de dezembro de 2023
We booked this trip because my husband is a long haul truck driver and only had 1 full day off before he had to be back on the road again.
Becauae of this, we had booked a room for 2 nights with the jetted tub. The idea was thay he'd be able to soak his tired body on his day off. The room itself wasn't bad...at first.
The tub worked great, and he did get to use it the first night. However, the bed was so terrible that we had to request to change rooms for the second night.
Now, I'm admittedly boogie when it comes to beds and sleep. My husband on the other hand is absolutely NOT picky! He's a 10 year Navy vet who can literally sleep anywhere, and in any position! So when we both had an absolutely terrible night trying to sleep, he told me the bad was bad! Whew, it wasnt just me.
Aside from the bed, that particular room was fairly dirty. As in, the cointer area was sticky, the wood blinds were covered in dust, and even the headboard was filthy dusty.
The room on the second night didn't have the jetted tub, but we both agreed that a decent night of sleep was worth giving that up. However, our room rate wasnt adjusted to reflect this. Sure, the young lady at the front desk apologized profusely for the uncomfortable bed, but that was out of her control. She did tell me she was going to adjust the room rate, but as we were walking up the stairs with the new room keys, someone (I'm assuming a manager or owner) wanted to know what "that's all about." Our final bill was the same.
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