L'Ancora Beach Hotel

Very good

Отдыхали в отеле 3 ночи и рады, что не остались на более длительное время. Отель скорее 3* и вот почему: 1. Персонал. С самого начала охранник не пускал меня в отель на заселение, потому что я пришла без чемодана и браслета, что в его мире было просто невозможно. Говорил он только по турецки, нам было никак не разрешить ситуацию, пока не помог какой то и англо и турецко говорящий мужчина. Далее, сразу после регистрации нас поймал зазывала в местный хамам то лм Руслан, то ли Рустэм. Подобно банному листу он не давал прохода все дни проживания, один раз нам пришлось зайти с ним в хамам, так как там выдают пляжные полотенца, и он не давал их нам и не выпускал, пока мы не забронируем хамам. Когда мы уже решили, что полежим лучше на своих полотенцах, он соизволил дать нам отельные. Далее при каждой встрече спрашивал когда придём и в последний день отпускал комментарии типа «А чего вы там мало денег с собой взяли». Очень мерзкий тип, после общения с ним никакой Хамам не захочешь. Далее: горничные. У нас всегда висела на двери ярлык «Не беспокоишь», но это не помешало им сделать 3 стука и вломиться в комнату к нам дважды, один раз днём, а второй раз в 9 утра. Оба раза мы спали, отличное пробуждение. 2. Еда. Из-за ковида шведский стол с выдачей. Мало того, что еда объективно не очень вкусная, так за ней ещё надо простоять в очереди в каждый «прилавок». В итоге каждый приём пищи ты стоишь в 2-3х очередях с тарелкой, за как пайком. Алкоголь наливают в маленькие стаканчики по половине, в итоге тебе приходится постоянно ходить к бару и стоять в очереди. Просила наливать полный бокал вина, бармен пробормотал какой то комментарий на это, больше просить не стала. 3. Развлечения. После 21 каждый вечер была живая музыка. Вечеринки для тех, кому за 50. 4. Пляж. Пляж хороший, лежаки всегда можно найти, море чистое и тёплое. На пляже бар за отдельную плату. Итог: над сервисом и гостеприимством особо не заморачиваются. В остальном, за свои деньги, отель как отель. Но больше мы туда не приехали бы.

Let's get the very few good points out of the way first - it was very clean, the cleaning staff do a great job and the place is brilliantly clean. Secondly, the location is decent for exploring Kemer or going for day trips to other places. But, that is where the good things end. When we arrived on Sunday evening at around 9pm, we'd literally just handed over our passports when s Russian couple came storming in, complaining about an issue. Both the receptionist seeing to us and the other staff member there immediately turned all their attention to the Russian couple - not even having the common decency to say to us 'just a moment please, I'll be right back with you' or 'sorry, let me deal with this problem quickly ' or even having the backbone to tell the Russians to wait a minute as they were busy checking us in. Oh no, we waited ten minutes for the Russians to be seen to before we were handed our room key. After that disgusting discriminatory service, we were given ZERO information about the hotel in terms of pools, facilities, food times etc - nothing. Just shown to our room. At check-in we were told that due to an issue they had to put us in a suite for three nights. After the third night, we went to reception to ask if we should pack up and change rooms, they said to just stay where we were as everything was fine. The day after, they left a note in our room saying we had to move. We went to reception and were told we could move after our excursion that day as we were due to be away 12 hours. When we returned from said excursion, we were told they had moved out stuff. I asked them to clarify THREE TIMES and each time was told some had GONE INTO OUR ROOM AND TOUCHED AND PACKED ALL OUR PERSONAL POSSESSIONS AND MOVED THEM TO A NEW ROOM. I could not believe the disrespect and invasion of privacy. However, when we got to the new room, our stuff wasn't there. So we went back to reception who had no idea where our suitcases etc were and suggested we try the old room - and yes our stuff was still there So one of three things happened - either they don't have the English language skills to articulate what actually happened, or they have no idea what is going on in the hotel, or lastly they were pulling a cruel prank. Either way it wasted hours of our time and was incredibly frustrating during an already terrible stay here. Then we get to a different invasion of privacy. Even if you have the 'do not disturb' sign on your door, the cleaners still come in! Food was terrible. Other travellers have reported it mostly catered to Russian tastes and lacked variety - this is 100% true. But we love trying new cuisines and tasting different cultures so ordinarily this would have been ok. BUT there was a serious lack of variety. The only fruit we saw in an entire week was apple, orange and the occasional watermelon. It gets worse though - everything was STONE COLD. Even at 7:30 when breakfast first opened, the fried eggs and scrambled eggs were COLD. Tot

This season, I stayed at Lancora Hotel for 1 week. The General Manager of the hotel, Mr. Mustafa, the Security Manager, Mr. Selami, who provides security, and the receptionist, Mr. Harun, are very kind, polite and educated people, I liked it very much. Thank you very much hotel Lancora..

Aidana and Dinara were really nice staff, i would love to visit kemer and lancora again. We were writing a thesis and relaxing and there were nice facilities for both of these activities. Leimar had nice presents for our family and it was not expensive.

Great value for the price, very tasty food, it was different everyday so it didn't get boring, perfect location, staff was helpful and nice, a little bit of green teritorym garden, although rooms could be cleaner. I also liked the hotel SPA we got the Turkish hamam and massage for a great price, the SPA girl Aidana was very nice and friendly! Overall, a great stay, would come here again :)

First i want to say,that Turkey is my favorite country and my second home. In Turkey i spend holiday more than 11 years. In lancora beach already i was 20 times.Very nice hotel, very good staff. Thank you all for your care and attention. Just wonderful hotel, wonderful peoples. The best place ever. Always i am in Lancora beach 2 times per year.In June and September.Next year i will be again.I want to say thanks the night manager SELAMI the most. Iam happy that i met this person. Thanks Selami for everything. I was safe and it was a wonderful holiday. We will meet next year. Imiss you so much. SARILMAK.

We had a lovely break. The staff were all helpful especially the lovely lads that worked round the bar. They didn't speak English as it is a mainly Russian resort but they did their best. The food was lovely but I did struggle as intolerant to wheat & they didn't really seen to cater for that. Luckily there was enough food for me to choose from but if my problems with wheat had been worse it would have scared me. I didn't like the way the sunbeds were laid out as it was hard to get in the sun, but alot of the hotels along that stretch of beach were laid out much the same. If English please be prepared as it is a mainly Russian resort & they are so different to us & seemed cold to us & the staff that worked so hard. But we are known for being a very polite nation & the staff really appreciated our smiles & thank you. Love the way the Turkish look after their cats, so spent alot of in the outdoor lounge area watching the kittens. This was a lovely place to chill as the garden is lovely.

Thanks to all the hotel staff, wonderful people, efforts, smiles. Sincere thanks to the restaurant staff, hugs to all! Thank you for that work, for us! Room management without complaints. We are here for the second time in the same season, we will come again. Love ❤️