Pashupati Boutique Hotel & Spa

We booked the property as we were satisfied by the photos and description added on MMT. The first and broader look on the internet gives satisfactory feelings, but your suffering starts even before you reach the property: it is situated in the middle of a dense housing colony, where you can only reach after passing through two or three narrow lanes. No taxi driver was willing to go there… 1. As we had seen the picture of a triple occupancy family room, with three proper beds, we had booked two rooms for six adults of our family. But, the hotel did not have a proper bed for third occupant in the second room, and arranged mattress on the floor. When enquired, they said that they thought we must be travelling with a child who could be accommodated in a sofa! (Even though we had clearly mentioned in the booking that we are 6-adults). 2. Now starts a series of terrible experience…. We met a team of very rude and arrogant hotel staff! 3. In tea-coffee kit, they didn’t provide milk pouches. When asked, they rudely said, others are drinking black coffee and tea, why can’t you? Imagine the inconvenience and the arrogance! 4. There was seepage in the room which was causing very depressing smell. We anyhow managed without complaining, as we knew they could not do anything regarding this. 5. Let’s come to the food: they would mix stale vegetables in breakfast buffet and repeat the same in the Lunch/ dinner. One example: They mixed previous night‘a paneer leftover pieces in aloo-bhaji of morning breakfast. They would prepare a dish like pakora and call it Bhatura! You are left with no choice! Same story of stale food is experienced in dinner buffet. They don’t give choices and if one asks for, they would pass remarks: “these Indians!” We overheard them passing remark to an old couple when they said that Naan was cold! You have to eat whatever is kept on the service table. 6. Room service erratic: if we ask for tea or water bottle in the room, they would ask us to come and collect it ourselves as they don’t have manpower. 7. Ambiguity in water pricing: we were initially told that water is free. One day, a service boy said that it’s not. When enquired, the reception guy said that it’s free. But, when we got the final bill, huge amount of water bill was added: 75 rupees plus 10% service charge per bottle: (don’t know, which service they charged for)! When argued, they said only one bottle per person per day is free, remaining is chargeable. The tone and remarks of the staff was too bad on this too: when I said, if you behave like this, how can I give you good ratings on MMT? He carelessly said, “You write whatever you feel!” 8. Let’s come to the toiletries now: toothbrush: can’t use even once: good that we carried ours! Toothpaste: the tiny tube could not be squeezed: again good that I accidentally carried ours! Small soaps were kept for hand washing: which was so hard that no foam could be generated even after rubbing for minutes! So, we used sma

One of the best three star hotels I stayed in. Near the airport and fifteen minutes from the world famous pashupati nath temple. Though the location doesn't sound fancy, but the hotel is simply wonderful. Good furnished rooms, with hot and cold water, chappals for bathroom, free water bottles in the room, tv,with cable, and very good room service. Good breakfast in the morning, and homely lunch and dinner in a beautiful restaurant. For tipplers a small bar is also there. Pool for the lovers. On top of it the courteous staff, specially MR CYRUS, the front desk manager, always ready to help you. We had a very very satisfactory experience there. We are both seniors and were looked after very well. Taxi on call is available.

The hotel staff and the food all good .location near pashupatinath temple I have booked the hotel of the review and it helps me a lot .the hotel is very thank ful yo January she is running the hotel very nicely .I recommend this hotel to everyone. I found the hotel very good and the team of januka is very excellent mr abhishek and the service boy . There is swimming pool .the hotel staff januka helped me with the ticketi and all. Only drawback is the location it is quite inside the residential area.

She is so cooperative to give solution. Overall good for all the things. Only difficulty to reach as inside. Great experiance.its very near to pashupatinath temples. And very close to the airport.food the staff excellent .their behaviour.

the hotel pashupati boutique hotel is very good.the food was delicious the breakfast lunch everything is finger liking.Mr.bishnu pandey is very helpful.he manages the tour and very humble.whatever he promises he is upto mark.we love Mr pandey hospitality.He is very Nice.location is very near to pashupatinath temple.the staff ,service boys all are very helpful.

The hotel is quite inside located in residential area.i haven't book the hotel i just directly visited the hotel and it was so clean and good .i went the hotel by reading the review and as per the review only i found the hotel facilities the service same as review of miss januka helpful n good .the reasonable price ..the hotel is very close to Pashupatinath temple .the food is delicious.

The hotel is situated in peace area .we are very happy to stay here .great hospitality of every staff specially miss januka she has made our stay comfortable and safe .she is very helpful and smiling face .Her service is very awesome .we kindly request everyone to visit this hotel and enjoy the quality time

Very good ambition excellence service by the staff waiters are very helpful t.The front desk beaut girl she will make your stay comfort miss Januka .she will arrange your sightseeing with a reasonable price .she is the gift to pashupati hotel .

Very good staff.very delicious food .helful staff and cooperative staff n smiling face of januka from front desk will make your stay Awesome .the place is very near to airport .the hotel has swimming pool sauna spa restaurant .and many more