Explore avaliações de hóspedes de hotéis em Karuizawa

Karuizawa Prince Hotel East
4.6/597 avaliações
Black Diamond members specially give a thumbs up to Zhang at the front desk 👍 I never have the time to write reviews Today I was touched by Zhang's service The service of Zhang at the front desk can be regarded as the brand of Prince Hotel in Karuizawa The story is like this: ”On the day of check-in, I was overwhelmed by the atmosphere of the shopping mall around Prince Hotel The cabin I booked has a good layout with two rooms, and a living room in the middle, which is more than enough for 3-4 people. When I fell asleep at night, I noticed the noise of the snowmaking machine at the ski resort. I have a very sensitive hearing, so I immediately contacted Ctrip's one-to-one customer service and the hotel front desk, and got a response very quickly. The Japanese night shift staff at the front desk communicated well and considered that it was very late, so they let us stay in the hotel building for one night and adjust the room the next day. The next day, Zhang, a Chinese at the front desk, drove the hotel car to the cabin very coolly to help us move our luggage into the hotel building. It was very friendly to hear Mandarin. Zhang was very patient and carried the luggage and drove to help us deliver the luggage to the new room. During the period, he also introduced the hotel and surrounding consultation. The services we needed in the future were also provided. It is well known that the Japanese service industry is excellent. When meeting compatriots in a foreign country, the language communication is smooth and they get real service and help. This hotel experience is the most satisfying one in the past ten years of traveling in Japan.
The Prince Karuizawa
4.6/581 avaliações
First thing about the hotel is that it js huge hence if you stay here , you really need to do lots of walking. I was given a room in the B wing and most of the amenities are in the other wings. The hotel is on a massive ground with East and West side also with standalone cottages. The West side from what I knew is the more economical one, but walking from the wings within the West side is already a real workout. The location of the hotel is within walking distance from the JR Karuizawa station but the hotel runs free shuttle service regularly stopping right at the lobby of West side. The room is simplistic and well maintained typical in most Japanese hotels. What I like is that the wash basin is outside the shower room. Nothing fanciful about the room but large enough to have a sofa even for the basic rooms. As mentioned walking from my side of the wing to the onsen is a good 10 mins walk and also to the self service laundry area. Breakfast is good but very expensive if you did not include it at almost 4000 yen per person. There is a Famjly Mart convenience store right in the hotel which solves most of the issues. Overall a very decent hotel in this area.
Karuizawa Prince Hotel West
4.5/5488 avaliações
We stayed in a room accommodating 3 people. The sofa bed is big in principle big enough for my daughter but she found it easily falling down probably because the base is a sofa which is apparently smaller than the mattress! The hotel room is generally clean. We had a shabushabu and teriyaki dinner at the hotel which was relatively expensive but the quality is excellent and we found it worth a try! More importantly, the hotel is conveniently located near the outlet where we had a happy shopping spree😊
Karuizawa Asama Prince Hotel
4.5/531 avaliações
We stayed for 2 nights this time on our second stay. 1We stayed in a family room for one night but it was very comfortable with ample size to spend with family 3 people. From the balcony you can see the golf course and Mt. Asama surrounded by nature, and your heart is calm. The hotel here is great with hot springs in the annex. It is very pleasant to be soaked in a bathtub while watching Mt. Asama during the daytime with good weather. The breakfast buffet was firmly equipped with infection measures and I was able to eat with peace of mind. I like it so delicious that fruit juice is added. The hotel staff is soft and only 々 who greets you when you pass. I was able to stay very comfortable.
The Prince Villa Karuizawa
4.9/59 avaliações
There are three rooms in the two-story villa, one of which has four beds and the other two beds. Each room has a bathtub. The open-air hot spring in the room is very small and can only accommodate one person, but the bathroom has a large jacuzzi and a TV. The vacation is really great. The ski resort is very close, and you can play at the age of three. Aolai has a few big names that are still expensive. The sukiyaki pot and teppanyaki in the hotel are great. If you bring children, it is more suitable than Hoshino, and Hoshino Hot Spring can not go. The hot spring in the hotel is already very good. There is a big supermarket, Delice, which is 15 minutes by taxi. You can buy things and cook in the room. The cooking in the room is very convenient. The waiter can wash the dishes. It is perfect.

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