Usuário convidado
2 de janeiro de 2024
Worst ever experience across all my stays. No intercom facility. Shabby room. Untidy washroom. The hotel staff did not pick up calls made via cellphone, i had to call as my room was on 3rd floor and no inter-comm device was available. provided me with a voucher but the pain was real. My wife had walked down the reception to ask for a bottle of water, they did not provide it immediately and said that they will send it to our room, they never did! we did not get drinking water, you understand how careless this is?
the water glass inside the room was smelly & uncleaned, it had something sticky on it. receptionist offered me a bottle when i was checking out, i did not allow their staff to lift my luggage bags while leaving as i was utterly upset.
Traduzir