OYO 90092 Hotel 91 Kajang

I like

The hotel it's very bad service. The staff. The room very bad smell in toilet. And the room very small. The bed have bed bug. Very dirty no come back again.

OK thanks so much for your email and the information you sent about me and the other one that I have been

room dusty ,pillow not comfortable not so clean in room

The hotel is convenient and strategic as it’s located in the town centre and there are many eating places and shops nearby within walking distance. The drawback is the lack of parking as it’s crowded with cars, so we need to drive a few rounds then only we can find a parking area nearby the hotel. The bedsheet was stained, the towel was yellowish and the bathroom door was broken. The television in the room was not working and when requesting to change the room from second floor to first floor but was rejected because I booked online. The receptionist might need to be trained in communication skills, for example, to speak more friendly and smile more often to the customers. I selected the hotel as it’s rated 5 in the review but feeling soooooo much disappointed when I checked in the hotel.

Receptionist arrogant

Bilik teruk,xbersih ada lipas berjalan di kepala .minta tukar bilik pun sama ..bilik berdebut cadar xhygine..gatal2 badan keluar awal dr tarikh minta refund staff ckp xboleh refund tau hotel murah tp jgn sampai xjaga kebersihan...org dtg bayar bulan duduk percuma...xkan pergi lagi utk lain kali..sorry

服務差了點