Usuário convidado
25 de maio de 2024
Good food and polite staff however, none of the staff really spoke English. When we first arrived we expected to be told when food was etc or given at least some info, nothing given. Our door to our room didn’t lock and they expected us to stay in it anyway, we refused and were then given another room. Our room was barely ever cleaned. Bedding wasn’t changed once, new towels and toilet roll given but not even put in its place, just left at the door in the bathroom. We requested extra cleaning on the app but nobody ever showed up. On our last day at check out, our all inclusive bands were cut off. You pay all this money for all inclusive and they can’t even let you have one last meal or drink before your transfers to the airport. Would not choose to stay here again.
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