Hotéis Radisson Blu em Jeddah

Stayed here for one night. Location is good but there was a lot of construction and not direct access to the corniche...have to walk over 20 minutes to get to the corniche area. I expected to at least be able to get to the corniche side quickly but that wasnt the case. The nice thing about the hotel is it seems that the furniture and finishes are new so its cleaner than other hotels ive stayed in on the trip and you could feel the newness of everything. The breakfast was also nice. The only con was that i booked for 2 adults and 2 kids and was told at checking that we will be provided extra beds. When it was time to sleep the room's sofa was not a sofa bed and when i asked for extra beds for the kids to sleep the housekeeping wanted to charge us. They made me wait 45 minutes in the middle of the night until 12.30am to provide the beds after much explaining about my booking and entitlement as i booked for 2 adults and 2kids - if i had booked for only 2 adults, i would totally understand having to pay for the children's extra beds but I had paid a pricey one night stay and did they expect my kids to sleep on the floor...after much discussions, they finally provided the bed but i was very tired and my kids had to stay up way past their bed time to wait for the arrangement. The staff should be more trained to be proactive and empowered to take these decision quickly to avoid disappointment of the guests. The next day the duty manager came to know of my issue and came and acknowledged it personally which was highly appreciated. I thank him for paying attention to his guests and hope this issue doesnt occur with others again.

The property doesn't live up to Radisson Blu properties in other destinations. The furniture was dated and slightly damaged in our room, there was a weird powder smell in all common areas, and hospitality was lacking. Service is not something the team members at this hotel seem to be measured on or seem to respect. During check in, the staff was almost dismissive. We arrived in the morning (obviously we'll before the official check in), and one staff member asked us to be seated since checkin would not begin until 3pm rather than allowing us to speak to the available agent- we had to tell him multiple times that we wanted to speak with reception. The lunch service in the restaurant was also quite odd. We were asked to return for lunch later since they wanted to clean- when asked about their hours and when they would reopen, we were told they are 24/7 so we could order room service. We told the host that we could see other guests enjoying lunch so wondered why they could eat when they were ”closing”, so they eventually let us eat lunch. Additionally, this property also does not have a concierge so was unable to help book anything other than car service, and the car service support was marginal at best. When requesting car services on multiple occasions, the exchanges were odd like we were inconveniencing them with the request. Lastly, the hotel may seem convenient to some establishments down the road. Walk at your own risk as the cars traveling in this road travel very quickly and the shoulder for walking isn't very defined.

Thank you for your exceptional hospitality as usual Radisson Blu chain is the best whether in Kuwait, Dubai or London : Mayfair and Turkey Şişli all represent the high standards everywhere.. well done 👍 Yes you are best service offering from A-Z