Melhores hotéis 5 estrelas em Jeddah

The hotel service is very warm, the breakfast is good, there is honeycomb honey, you can take the fruit yourself or call the waiter to squeeze the juice, there are chocolates for the children at the bar, very satisfied

The room is large, the bed and pillows are really comfortable. The toilet and bathroom are on the left when you enter the door, and the room is on the right past the wardrobe. The wet and dry separation is very crisp. The coffee shop on the first floor is also very convenient for talking about things. It is a short straight-line distance from the seaside, but it is surrounded by people outside, so it is quite circuitous to walk there, so it is still a bit far.

استمتعت كثيراً انا وعائلتي بالاقامة وبالمناظر الاستثنائية تعامل الموظفين رائع جداً حتى مع الاطفال تعاملهم رائع هذه ليست اقامتي الاولى ولن تكون الاخيرة كذلك اتمنى ان يكونو على نفس المستوى الرائع بتقديم الخدمات

I must commend the hotel for maintaining the highest standards of service over the many years (20) I have been staying there on business. A lot of this is down to the dedication and attention to detail provided by the staff - especially those who have loyally worked in the hotel for years. I want in particular to highlight the personal attention and service that Mr Aslam provides not just to me but to every customer. He is a real ambassador for the hotel. A star!

Maintenance problems are constantly, all the wings have a problem with the door hinges, the finching is not suitable, for example, the magic lens needs a length of 200 cm at least, the mirror of the sink is very high so that the frame is in the middle of the face,

The location of the hotel is very good. It is in the surroundings of the new city. It is actually quite good. There are many good and new shopping malls around. As for the local area, he said the service is OK. It's just that it should be renovated, so it may not be like a traditional Hilton Hotel.

I came on time of check in unfortunately my room wasn’t ready and I waited on lobby more than 1 hour without any progress and after that time manager finally came and give me other room , also I got surprised they have a renovation!! and was very noisy while I booked the hotel thru Trip.com they didn’t notice me about that !!

Very nice hotel, the room is very large, the bed is very big, but pay attention to the big hotel, be sure to see which taxi is the wrong time, we are going wrong, close to the airport

This hotel was probably great 20 years ago. Now it is an exercise in frustration. Here’s a few examples of why: 1) The basic facilities are not reliable. In the first 3 nights of staying there, I had one boiling hot shower (no cold water) and two freezing cold showers (no hot water) 2) The wifi drops out all the time and you get a 1-2MB bandwidth which is a struggle if you’re doing video calls 3) The additional amenities like gym, pool, sauna etc are a mess. The jacuzzi and sauna have been abandoned from what I could tell. The gym has no air conditioning so once I was doing any exercise I was just pouring with sweat. It must be over 30 degrees in there 4) The service level is way off. I spent 25 minutes trying to buy a coffee from the coffee bar on ground floor. Four times I asked for someone to come and help. 3 times nothing, 4th time someone came, rattled around, and walked off again 5) The food is so poor. How you get basics like burgers and salads wrong is a mystery to me 6) There has been no investment in the place and, consequently, it is just tired. Dents, scratches, tattered flooring everywhere. Its honestly a bit sad to see This is from the Meridien chain, a well renowned brand. I am amazed that they are trusting a local operator to run a facility this poorly in their name. I booked the hotel basically because I assumed it must be OK because it was a Meridien but, honestly, the place is dreadful.

I originally booked a smoking room. When I went to the counter, I specifically asked for a smoking room. After packing my luggage and leaving the room, I discovered that there was a no-smoking notice posted at the door. I was dumbfounded. I went to the counter and told me that I wanted to change rooms and that I had to wait. We could wait until we came back in the evening and then change rooms. When I returned to the hotel in the evening, I went to the front desk and told them that I wanted to change rooms. They said that we should go back to the room to unpack our luggage and then call the lobby. There will be service staff to guide us to change to the smoking room. As a result, I took him to the front desk and told him that I was ready to change rooms. However, Shi Shenhai had to go to the front desk to ask. The front desk also said that they didn't know. It was really Rashomon. Maybe I speak an alien language and no one can understand it. Waiting until the morning of check-out, I called to ask what time check-out was. The counter was talking nonsense and I didn't know what time check-out was. Is it so difficult to just say what time to check out? For such a famous star-rated hotel, the reception desk is not as good as that of the small hotel next door (I stayed in a two-bedroom, two-living-and-two-bathroom hotel next door a minute's walk away last night for a cheap price, and there was no problem communicating with the front desk). I was really dumbfounded. The hotel facilities are good, but the cleanliness of the toilet and shower is not good, and the lights in the room are not bright enough. There is really a communication barrier at the counter. It’s ridiculous.