The Riverwood Forest Retreat Dooars - Fully Vaccinated Staff

All staffs are very cordial and helping nature. Food is very good. Rooms are clean. Ajit Oraon, the dining guy, single handly serve all yours order in time with a smile and courteous manner. Reception service is very good. Rahul Thapa, Manager of the Resort, took all sorts of care, guidance and hospitality during our stay. It's a great time for us.

We had the most wonderful stay. The place has extremely cooperative and friendly staffs. The food is amazing. The room was very clean and comfy and spacious. Loved the experience . The pool was so clean and the restaurant is beautiful. They really care for the guests

Truely feels like a jungle resort in ambience with very comfortable rooms, high quality food and pleasant & proactive staff. The greenery of large number of trees is treat to the eyes. A walk around the pond and the view point overlooking Murty river adds to the experience.

The Riverwood Forest retreat in Doars by Waxpol hotel looked very attractive in the website but when my family with friends visited the resort couple of weeks back, we were not all impressed. As a family we expected certain standard of service for the price we paid, but the management of the hotel was bad. The rooms we booked in the 1st floor of one of the cottages had bad beds and broken taps in the washroom. On following up with the manager Mr Rahul Thapa, he said he will look into it and never assisted in our 3 nights stay. Infact I found Mr.Rahul Thapa consuming alcohol with his accomplices inside the resort premises and passed lewd comments at my daughter during our post dinner walk. Infact I found him doing that in all the 3 nights we stayed and my family felt extremely unsafe with this kind of activity inside the resort premises. I would strongly recommend the Waxpol hotel management to look into his behaviour and decide whether he and his accomplices are fit to run a resort of such repute.

Excellent place with private lake and green sorrounding,cozy vibe with great atmosphere small pool and adjunct bar to it ..mr Lama is a great host with full support for travel assistance for us...hope to visit again.

We checked in Riverwood Retreat at Gorumara for 2 days and experienced an amazing ambience of serenity and hospitality with all modern amenities. The entire staff starting from the frontdesk to housekeeping were heartwarming and extremely courteous and extended all possible cooperation. The cuisine was absolutely hygenic, delightfully fresh and customized to suit our needs. Overall, an excellent and memorable stay for our family.