Usuário convidado
22 de agosto de 2024
The one good thing about this hotel is its look and build. The hotel was understaffed. We had to change rooms three hours after checking in because the toilet flush stopped working. In the new room there was no exhaust fan in the bathroom and no cupboard in the room! there were tall claims by the chef on their website but the reality was quite underwhelming. The young staff members had all the good intentions but lacked the necessary skills and training in hospitality management. The location is not far from the fort ( in fact, there is a spectacular view of the fort from some rooms and the rooftop restaurant ) but the road is extremely narrow. In fact, the hotel stands on an alley making the approach that much more difficult. Overall, it was a heavy letdown
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