Courtyard Jacksonville

Great place, fabulous service. Everyone on staff was super friendly.

The sad were amazing. *******, whom i booked through had outdated photos. I booked a room that happened to be renovated. Very nice but more what i had ordered. Staff went out of their way to get me what i needed. I'd stay again anytime. They don't have much of a fridge and no microwave. Laundry worked reasonably. Dryer took longer than at home.

Staff at front desk and bar were friendly and helpful. Room was clean and WiFi acceptable Room air/heat was very loud and pulsating. Loud enough to wake me. Found door to adjoining room was unlocked...glad I checked. Disappointed only platinum members get bottled water. Had to go out and get my own.

Mathew went above and beyond on several occasions to make sure I had everything I needed. His customer service and friendly demeanor was awesome. High 5 Mathew!!!

The room in need of repairs. Dingy towels. Overall mildew odor was bothersome.

Room was tidied- no tissues, no coffee and the bag of garbage was left on our bed.

It was clean, and the room was nice. It was a nice sized room as well. There is definitely room for improvement. Ink stains on the pillow case, crayon scribbled inside the closet, cracks in the shower pan, old caulk in the corners. It was definitely clean, just not updated in a bit. Overall very nice though. Large convenient parking lot.

The front desk and cafe staff were great. They went above and beyond expectations.

Second stay at this hotel (hope it won’t be the last) check-in was super fast and easy, location near all shopping areas and entertainment close by. Would absolutely recommend. Can’t wait to go back.