Larysa L
29 de junho de 2024
We just had our worst hotel experience to date here. Short version is, is that they didn't honor our reservation, tried to split up our family, then went back on their "solution". The general manager Alexandra I dealt with the next day was hostile from her first interaction. Made accusations but wouldn't back them up and I'm just shocked that she's the representation of this location. She was a nightmare to deal with and threw her one employee under the bus who actually did try to help.
Traduzir