SpringHill Suites Jackson

Hotel was very nice, clean and accessible!

The stay was decent. The front desk staff were helpful and friendly. We were there 2 nights. Our room did not get cleaned, beds did not get made, and had to go get our own fresh towels from from desk.

The mattress needs replaced. It sags to the middle. There was dust behind the TV. The bathroom sink didn’t want to drain. Breakfast was ok, but not impressive.

Checkin was quick and easy. The room was clean and comfortable. Breakfast had plenty of choices. Zero complaints.

I love staying at Springhill suites. I love the extra room and the friendly people at work here.

Nice size rooms with comfy beds! Check in was quick and easy. Not many options for breakfast but it was okay.

Our room was generally clean, except for some areas that could be cleaned with bleach better. There was also a small ladybug infestation we dealt with all 3 nights of our stay. The shower pressure was incredibly weak which was very disappointing. The room door also took forever to close (had to push it to shut), and the deadbolt didnt work at all. Otherwise the beds were decently comfortable and the A/C and fridge worked fine. Staff was very friendly. Sheets were clean. I would have given this 3.5 stars but you cant leave a half. I gave it 4 because the hotel itself was very clean. Hallways, lobby, and parking lot were well maintained. Good area as well. We didnt partake in the complimentary breakfast, so I cant speak to that.

We paid over $300 for two nights and one day. I picked this hotel, because I've stayed here in the past and had a pleasant experience. Check in was easy, our room was nice. The curtains were hanging off the track on the top corner, and room was extremely bright in the morning so We got up early and had breakfast,and went back to the room to get some rest. We were woken up to the sound of the fire alarm going off. They called the room after about 15 minutes to let us know it was an annual fire inspection. But given that we were only staying here for one day to get some rest it would have been nice to know that the fire alarm would be going on and off for over an hour in hour. For the price we paid, i was just hoping for a better experience. I requested a receipt when we left, and was told we have to get one from the 3rd party we booked through. Which is extremely understandable, but now we have an additional forty dollar charge on our card.

Very clean rooms fairly comfortable beds and the staff is super friendly and helpful