Descubra sua estadia em Izu

"The hotel is clean and the room is spacious, if you’re into Zen etc then it’s perfect location for that, Otherwise you will need to resort to shuttle bus and in our case we rented a car to get around the local areas. I didn’t know that regardless of you use it or not you will be charged for the onsen fee, which no one tell us at check in, it’s a small thing but it would be nice to be told everything upfront."

"Durante esta viagem, senti que fiquei no Shuzenji Onsen Arai Hotel e foi muito rentável e senti que a cultura japonesa de primavera quente é requintada e agradável. A culinária japonesa de manhã e à noite é adequada ao paladar dos idosos. O atendimento meticuloso do pessoal de atendimento faz com que as pessoas se sintam em casa. Todo mundo tem um software de tradução, que encurta a distância com os convidados, a comunicação não é problema e aproveita o serviço de águas termais de uma centenária loja japonesa."

"服務很好，大堂有下午茶和夜宵，如果沒有訂酒店的餐食可以吃點兒也能飽，就是每天吃的都一樣。離的很遠有一個711，最好還是在酒店訂餐，不想訂酒店的餐食就711買也行。因為酒店有很大的上下坡，出去一趟挺費勁。有免費的乒乓球玩兒，酒店內還有自動販賣機，還有牛奶販賣機，裏面的牛奶特別好喝，一口氣喝了3瓶。酒店的温泉有公共的，公共温泉是室內的，也可以根據時間選擇衹有户外温泉。"

"The resort is truly remarkable with good food and onsen facilities. My rating is purely based on the resort experience. However, I will like to provide feedback on the reservation experience on trip.com. The pricing indicated on trip.com is not totally transparent. At the time of booking, I indicated 2 adults and a 7yo child to get accurate pricing. The amount was prepaid with a small fee JPY450 to be paid at hotel. At check in, I was shocked to learn that we are expected to pay for the child room rate at JPY22k+. That was not indicated on the “to pay at hotel’. Trip.com customer service officer replied that the requirement was indicated on the email confirmation sent. This is upsetting as I usually used the mobile app and relied on available information to make reservation. It is not my habit to check email confirmation given the information on the app is correct. Pricing should be made transparent at point of booking and not after booking. And out of ‘goodwill’ they offered me a compensation close to 50% of the child room rate. I have been using trip.com since covid and this is my first time having such issue. I hope my experience can benefit others who is booking this accommodation with child."

"Приехали на 1 ночь. Потрясающее место.  Услужливый персонал (я бы даже сказал, что слишком), очень приветливые и отзывчивые. Идеальная чистота в номере. Мы посетили более 20 отелей в Японии- этот самый чистый и ухоженный. Территория рёкана большая - это больше онсенный комплекс, чем просто рёкан: включает несколько зданий (соединённых коридорами и переходом под землёй, смотровую у речки и парковку. Мы взяли номер с купелью, и что самое интересное- в купели та же вода, что в онесене! (хотя обычно в частной купели просто подогревают обычную водопроводную) На улице было прохладно (начало января), но абсолютно везде в номере было тепло. Онсенов на территории отеля- 4 (2 общих не крытых, 1 крытый и 1 приватный) Подают ужин с использованием местного свежего васаби, который предлагают натереть самому- вкусно. Большой зал-лаунж, небольшие японские садики между помещениями, особое внимание к каждому клиенту. Из минусов: нельзя посещать публичный Онсен с тату, нельзя курить в номерах (на trip.com может быть указана некорректная информация- если критично уточните у отеля напрямую!), высокая стоимость за ночь. В остальном- максимальная рекомендация."

"Waking up to see the Mount Fuji from the room is the highlight. Hot spring is also available in the room. The hotel rooms are spacious and located over the hillside - the most convenient way to commute between buildings are via car/ shuttle bus; walking may take much longer. Lights in the room are a bit too dim to us. Limited amenities are available, with no toothbrush/ toothpaste in room. Futons are available, but self-serve. Access to Laforet and Izu Marriott public hot springs is available. Unfortunately towels are not available in the public bath of Laforet - towels need to brought from hotel room. Standard dinner / breakfast buffets are available."

"スタッフさんが温かく迎えてくれ、最後まで素晴らしいサービスで気持ちよく過ごすことができました。 ホテルの手作り地図で周辺の情報もシェアしてくれて 参考にさせていただきました。 ホテルは清潔でおしゃれで ルーフトップの足湯とウェルカムドリンクのティーで ひと息できて最高でした！ 周辺で夜ご飯を食べた後、 Barに立ち寄って一杯いただきました。 おしゃれな空間で満喫！ ほぼ満席！ 朝食は和食で味もとても美味しかったです！ こしひかり最高！！ 温泉も気持ちが良かったです！ ゲームの貸し出しもあったり、 浴衣選びも楽しかったです。 また行きたいと思います！！！ ありがとうございました！！"

"O hotel é super bom, cadA Tipo de quarto é diferente, cadA quarto é um pequeno alojamento, TEM um quarto particular quente ♨️, Super gosto, o Tipo de quarto que escolhi no andar 140 Plano 2.o andar, o serviço de recepção é Muito bom. Vai ajudar a levar MIM para o quarto. No dia seguinte, saída do quarto para ver o MEU motorista vir para o MEU quarto para ajudar a levar MEU bagagem Também irá imediatamente ajudar a Pegar a bagagem (eu ouvi o motorista depois de falar). A paisagem do hotel é Muito boa. A única coisa que EU decidi provisoriamente para o hotel provisoriamente estabelecido EM Ejiang é que não tenho comida no hotel (🉐 fixado três DIAS antes), este hotel é super recomendado recomendado"

"Super nice food and room. The room super spacious with a garden and own onsen. The staff is so nice and helpful to prepare our bed sheets , breakfast and dinner. Two meals included is well served with lister and seafood. Unforgettable night. Highly recommended."

"O hotel é bom, espaçoso e o café da manhã é ótimo 👍 Como é baseado na culinária japonesa, o café da manhã é realmente muito farto, com frango, peixe, ovos, frutas e bolos, e o preço não é caro... Como destino turístico, não há muitas coisas para visitar, principalmente a rua das termas, que é bem especial... De resto, parece um pouco rural demais 😀 As termas são ótimas! Depois do banho, a pele fica macia e revigorada, uma sensação muito relaxante."