Usuário convidado
31 de agosto de 2021
We stayed there for 2 nights, August the 23rd and 24th. We spoke to the girl at the front desk on 24th (super nice and friendly) that we needed her help for a transfer back to the IST airport, since the TAXI's don't speak English and try to cheat you, she told us that they would take care of it and that she would let her colleague know. His colleague at the front desk of the night shift fell asleep, leaving a phone number at the front desk to call if there was a problem, there was no one at the front desk and he did not answer the call we made, leaving us abandoned and without a cab back to the airport at 4 in the morning.Sincerely left a horrible impression of our stay in that hotel and we almost missed our return flight because of this awful service.
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