Usuário convidado
5 de abril de 2023
The worst experience ever, me and my wife arrived at dawn on Wednesday, March 29, the weather was cold and it was raining heavily, they gave us a room located two floors under the ground, very dirty and very cramped, there was no fresh air or a bathroom suitable for humans, the bed sheets was dirty and full of blood stains, and a lot of insects. I told them I wanted to change the room, they said I have to wait until tomorrow noon. We could not stay for more than an hour and we walked at dawn to another hotel, they deducted the value of the stay for four nights and did not accept to return anything, and when I told them that this was unfair and illegal, they canceled the reservation, it seems that the people who runs this hotel is a gang and not professional people in the field of tourism.
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