The Swan Taphouse

The location is ideal and parking was easy. The staff were welcoming and helpful and checked us in early as our room was ready. The bar and food menu was excellent and good value. The room was comfortable and well equipped with a large bathroom with bath and hand held shower attachment. The room decor was tired and the bathroom decor circa 1980s! Breakfast was good and at the hotel/pub next door. Unfortunately, despite having questioned whether it was a quiet room, which was confirmed, they did not advise there was a live band playing the evening of our stay. We went to our room early as we'd had a long journey and were going to watch TV before an early night but at 2015 the music started and sounded as if it was in the room with us. We could not even hear the TV. In the end we got dressed again and went back downstairs till it ended at 2230. By then we were totally exhausted. Had we known we would have had a nap in the afternoon and gone back out in the evening.

There is a special place in hell for the hotel owners who chose to have a hotel and play music till 11pm so loud I am going deaf in my room. When I went downstairs to check how long this cacophony is going to last, I had to put fingers in my ears. I sincerely hope the owners of this hotel will go to hell listen to loud music for eternity with no chance of sleeping and will have to pay for it too.

Hotel in need of a good decorate door to our room looked like it had been crow bar opened recently only 1 chair in the room which was ripped shaver socket in bathroom but no mirror only a over the bath shower did not stop as long has we had booked for very disappointing

Lovely room, comfortable bed but shocked at no shower Bath with hand held shower head, no curtain no screen Would not have booked if we had known Chair in room wobbly legged Everything very clean though No hand towel or bath mat Hotel needs a bit of tlc all over Halls staircase etc seems rather grubby with hand marks chipped paint etc.

A mixed view. Perfect location, lying just a short walk from historic Ironbridge, staff were polite, room was almost functional (I had no real shower, one of those tap mixer things, but no shower curtain, no over head hook and no space to stand up due to the slopey roof) - but clean and comfy. The public areas of the "hotel", corridors etc are really shabby, bordering on dirty, and first impressions last, as they say. The pub area is nice, good food, average selection of beers, end a special mention for breakfast. Another plus is that the price is good for a room in that location by the river. I would go back, but only for a night, so all in all, more pros than cons.

Book a room above a pub for a Friday night in August, and it’s caveat emptor, so I won’t complain about the loud, beer-fuelled, sweary conversations going on just below our charmingly single-glazed and ill-fitting window until past midnight. I will, though, about the staff having what sounded like their own drunken revelry whilst clearing up, not appreciating that sound travels upwards and in an old building you can hear EVERYTHING in the rooms whether coming from inside or outside. When they eventually departed around 1.30am, one mindfully said ‘can you be quiet: we have residents’, which his colleagues laughingly ignored, carrying on loudly yabbering, again, right below us. Banging doors inside ceased around 2am and started again at 6am. I’ll also note the pub’s outside lights, which shine into the room, not going off until around 1am, maybe later. Coming on the back of the hot water running out that evening when my bath had, oh, about four inches in it, it was only ever on for four stars. A magnificent breakfast could have rescued a third star (I have to recognise it’s good value at c.£50; one star would be unfair). It was very good, but took almost half an hour to arrive, so, sorry, two stars. And, to be fair, it was a very comfortable bed to lie awake in.