Jennifer
29 de dezembro de 2023
The hotel itself was immaculate clean. Room was great, breakfast was great, staff were very nice. However there was mechanical issues with the elevators. One was down during our stay and we got trapped in another when trying to get to our room on the 8th floor. We were stuck with another family. Had to call the fire department because we could not get a hold of the front desk after pushing the call button several times and physically calling with our cell phones. I’m leaving a good review because the manager did make it right and refunded our stay. Still a scary experience. We also walked 8 flights of stairs after the incident to get back and forth to our room during the rest of our stay. Hotel was great, just needs some mechanical work to their elevators to hopefully prevent this from happening again.
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