TownePlace Suites Indianapolis Park 100

All was ok, except the housekeeping staff. I always recognize housekeeping staff work and I appreciate their good work. But really, this time was a pain. Knocking 5 times to the door between 8 am and 11 am seems too much to me. One male worker even used his key to enter the room without knocking, then apologized. Another worker knocked while I was in the shower and tried to enter (I used the lock that time). If it's a strategy from management to ensure hosts check out before 12 pm, please change it. At least, I learned that I should always post the "Do not disturb" tag on my hotel room door

The room was comfortable and spacious. All the employees I interacted with were cheery and helpful. One brought coffee to our table without being asked! The staff cant help it but the location is not the nicest so I am rating this lower than the hotel itself should be rated.

Leaking toilet, grates in heater were partially destroyed, shabby walls, dirty dishes.

Halls smelled like old food entrance to building 2 and hall 3. Room was right off street so NOISY. Breakfast was ok. Not really a buffet few choices to get from. No hand soap in bathroom.

Very quiet. Comfortable. Easy parking and access to the street

This was our first year staying at this hotel. We always stayed at another area hotel for the US Nationals, but the hotel had really gone downhill and the area where the hotel is has become quite run down so we decided to switch. TownePlace was a nice change. The hotel was clean and convenient. The staff were great! We’ll be back next year for sure!

Would not honor the reservation because my husband made it under his name and at the last minute I had to go instead of him. We were in Indy for a soccer tournament. My 11-year-old son and I finally got to the hotel at about 9pm and the front desk basically said sorry we can't let you stay here because the reservation is under your husband's name and not yours.....then I said ok rebook it under my name and use the free reward gift certificate that it was booked under and she said she couldn't do that. WHY? Never gave me a real reason, said it was because of corporate. So the hotel staff and "corporate" would rather my son and I sleep in our car than accommodate us. The front desk could have cared less about us. I had my license with the same last name on the reservation, a credit card with my name and husband's name, and called my husband to have him talk to her and she was like sorry. I called a hotel down the street and they were able to accommodate us. Plus the place reeked of ****. Thank God we ended up not staying here because the place was nasty with lots of shady people hanging out in the parking lot, and the service was TRASH!! This place is a dump. MARRIOTT DO BETTER!!!!!

Very nice and clean. We got a good night's sleep. The kitchen was convenient and came with everything you need. There is an outdoor pool for guests to use. Located right off the highway. Highly recommended

I’m not going to lie, I was not sure what to expect based on the mixed reviews. However, I have been pleased with my stay and have booked for multiple stays now when I travel into town for work. The rooms with a FULL kitchen are wonderful and it is really nice to have a gym with the essentials. Sometimes the hallway can have an odor but I have never had an issue with my room. Staff is also very friendly and helpful.