Verified traveler
29 de agosto de 2023
The staff here are terrible. Which affects your whole stay.
While the rooms aren’t filthy, the comforters are disgusting, they aren’t changed often or even washed.
A 4 person room had 3 towels and 2 hand towels and 1 wash cloth..yuck. They start calling your room a little after 10 am bugging about paying for another day or leaving by 11. Check out time is 11 AM SHARP! There’s no late check out. They charge 35 out of your deposit if you’re late and threaten your 16 year old with the police if you don’t leave fast enough. We had stayed for 3 nights because it was cheap. But when we went to rebook our account was incorrect and had to go to the bank to fix the issue. Spoke to Linda, front desk employee, about it. We had two rooms so I paid for the one but had to wait until after the bank visit for the other. They were made aware. But after I left is when she kept calling the room threatening my son. Every person I had dealings with that works there were all unprofessional and extremely rude.
They make it abundantly clear that it’s a service that doesn’t allow for kindness, civility, cleanliness or any other customer related service that most people cater to in hopes that you’ll refer them as well as return. It’s just a place to sleep, a bed…a unclean one at that. Keep your sanity..
Go elsewhere
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