Hotéis perto de Sereia de Batuba, Ilheus

Péssima hospedagem, mal cuidada e mal administrada. Proprietário trata muito mal os hospedes e funcionários. Café da manhã de péssima qualidade, quarto horrível com mofo nas paredes, colchão com molas estouradas e roupa de cama remendada e manchada. Chuveiros com problemas onde a agua saia em conta gotas e banheiro mofado também. Tive muitos problemas com eles tentei resolver porem não fui atendido. Depois de muito desentendimento tentei cancelar minha hospedagem onde fui impedido por causa da Hurb. Achei um absurdo me sujeitar a passar por maus tratos do proprietário e ainda ter que ficar em um quarto horrível e ainda pagar por isso. É inaceitável um consumidor ser obrigado a passar por uma situação dessas. Me arrependo amargamente de contratar o serviço da Hurb onde em nenhum momento tentou me ajudar ou resolver meu problema porque oque eles alegavam é que só poderiam cancelar a hospedagem caso o proprietário da hospedagem autoriza-se. Chega até ser ridículo isso porque se eu tenho um problema/desentendimento com a pousada é obvio que eles não iriam autorizar o cancelamento. Não recomendo a pousada nem a Hurb para meu pior inimigo. Fujam deles pessoal.

We stayed here since this was a preferred hotel for family, but we would probably not stay as long the next visit. Please be warned that they had out review cards to people at breakfast who give them positive feedback, and don't to those who give less than positive so the reviews here on trip advisor will be very skewed. (Since I gave mixed comments they did not give me a review card with a trip advisor logo prominently on it.) The price difference between the basic and deluxe rooms was minimal and our friend's room was much nicer for little more. The basic rooms were pricy once we saw what they got for a slight bit more. The positives: - The location was convenient within 10 minutes of the Ilheus airport. - The pools were clean, bathrooms were easily accessible. - The drinks (with alcohol) were excellent, and they were made very quickly after ordering. - They had activities and a playroom for kids, and a game room (although the game room needs maintained better, new equipment, etc). - There were activities for adults like volleyball, water aerobics, and contents where they gave small prizes. - The lunch and dinner menu food was very good always, prices were reasonable. - The beach behind the resort wasn't full so you had a lot of space to enjoy. The waves are rough at times. There are a lot of restaurants about a mile down the beach if you want to go elsewhere for lunch. The negatives: - The rooms were loud to outside noise, people in the hallways were loud throughout the night. - The breakfast was lacking compared to other resorts. Due to the number of people at the hotel, they produced food in mass quantity and the quality of breakfast was low overall. Tables were usually hard to find also. Multiple days when we ordered omelets they didn't get the order right. (using tapioca rather than egg, putting on onions, etc) The juices were extremely watered down, and not good. - The poolside music and master of ceremonies were too loud every day. We complained multiple time. It felt like you were in a college spring break bar. The hotel staff will not pick up empty (plastic) drink glasses from poolside. - It was quite a walk from many of the rooms to the restaurant, pool, etc. - There is not much near the hotel if you walk outside the property. - They also had little or no information on covid testing when it was required to fly back to the USA. So we had to find pharmacies online and walk to them, which there were a few within 1/2 mile. The reception desk really did not have any information on happenings in Ilheus. They had a flyer from a festival going on, but when you asked about it they had no clue. Otherwise the reception desk was pretty helpful. There was free flavored water at check-in at reception, but this was only around check-in time. The hotel should provide this 24 hours daily, it was a nice feature.

The hotel has a good structure. Comfortable room, excellent child area, beautiful garden. But, I was in retirement, whoever wants to take soneca after lunch if you are in the room can forget. Unfortunately, next to the hotel I observed that the region's residential waste washed in the sand of the beach, which warned me p not enter the sea water and avoid sand ... The breakfast is good, but they had about 10 cakes , several countries, but no one without gluten and s lactose Since q hj is easy to use meal like rice.

My wife and I traveled together and we both found a great hotel, an incredible stay.

O hotel é ótimo, funcionários extremamente simpáticos, todos eles, nas diversas atividades. O hotel é limpo, os quartos são amplos e com todo o mobiliário novo. Roupas de cama e banho limpas e cheirosas. O quarto oferece uma mini-cozinha com o que se precisa para que não se gaste com refeições nos restaurantes. A mini-cozinha conta com fogão por indução e panelas apropriadas, além dos demais utensílios necessários; Há cafeteira, sanduicheira e liquidificador. A geladeira é duplex, super nova e limpa. A localização do hotel é perfeita: De frente para a Catedral, a poucos passos do Bar Vesúvio, Teatro Municipal, Bataclã museu onde viveu Jorge Amado e todo o comércio. A localização é tão perfeita que ao fazer contato com uma agência de turismo para realizar um city tour, o agente de turismo disse que estando no Ilheus Praia Hotel, eu não teria necessidade de pagar city tour, pois já estava ao lado de tudo o que eles mostrariam. Antes de reservar estadia no Ilheus Praia, me coloquei em dúvida pela inexistência de piscina e estacionamento próprio, mas não me arrependi, pois passeava muito pelas praias e é ampla a oferta de vagas de estacionamento público ao redor do hotel. Reservei o hotel para ficar de 22 a 26/08/2024 e acabei estendendo até 28/08/2024. O RESTAURANTE DO HOTEL É TERCEIRIZADO você pode optar por não tomar café da manhã nele, que é cobrado à parte. O atendimento é ruim, apesar dos pratos serem bons. Creio ser uma questão de gerência em organizar os trabalhos. Funcionários não são simpáticos e demonstram incômodo se vc pedir algo. Não limpam e recolhem loças e talheres sujos da mesa enquanto você não sair. Me parece que é uma crítica constante e espero que a gerência do hotel providencie mudanças no comportamento de seus parceiros de negócio.