Saffron
21 de abril de 2022
Good:
- Amenities such as fridge, microwave, kettle, teas and coffees, TV
- Inside of fridge clean
- Inexpensive compared to average London rates
- Free breakfast of good quality 👍
Bad:
- Shower runs cold and is broken
- Inside of microwave very tatty
- Inconsistent cleaning job
- Wi-fi does not work at all and 4G connection extremely bad
- Negative experience with the receptionist staff upon arrival
Ugly:
- Room in a terrible state. Food(?) stains on ceilings, walls, light switch!!!
- Dirty handles
- Thick build-up of black mould around rim of shower from inconsistent cleansing
- Cobwebs!!
- Duvets and mattresses need to be replaced or better hidden
I was prepared for wear and tear, but still expected a clean room and functioning shower! But I did not manage to get a single shower during my time spent here, and was very unsettled and underwhelmed.
The thought of touching handles or opening the fridge/microwave door or turning the light switch on with my bare hands made me feel uncomfortable, because I didn't know what they had cleaned and what they had not.
I would have preffered a clean and functional en-suite room with no amenities to what I was provided with. The least a hotel should be doing is cleaning room surfaces down thoroughly after each use!
If the hotel staff kept room maintenance to half the standard the kitchen staff kept breakfast service, this would definitely be at least a "3 star hotel". But the receptionists, cleaners and m
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