Rixos Premium Magawish Suites & Villas

Fantastic service and facilities, staff are brilliant, including Mahood at the Salt seafood restaurant although all the staff were fabulous, we had a trip with the Scuba Diving school and this was amazing and the staff were fantastic will definitely be back and would recommend the Rixos to anyone

Oczywiście, mogę przetłumaczyć Twoją opinię na angielski. Oto tłumaczenie: "I want to leave a negative review for the Rixos Premium Megawish hotel in Hurghada, Egypt. Despite its nice decor, the hotel has many inconveniences for adults looking to spend a romantic time without children. There are numerous rules in the hotel that are strictly enforced only when convenient for the staff, particularly in empty areas such as the gym. For example, despite no one being present in the gym or stretching area all day except for the staff, you're required to wear shoes, and multiple managers will enforce this rule rigorously until you leave. However, in the busiest area on the beach, where tables should be designated for coffee or prosecco, people set up all-day sunbathing spots, disregarding the rules, or they are simply too difficult to enforce. If you want to avoid the noise and activities of children, you must use the adults-only beach, located in the worst part of the hotel right next to an ongoing construction site, which doesn't befit a five-star hotel. I'm not sure why this area has different, old loungers and small sun umbrellas instead of the imported sand found in other areas; here, the ground is hard-packed. Even if you pay $150 a day for a beach cabana, you can't expect luxurious treatment. Apart from a fridge stocked with soft drinks (without cups), there's nothing pleasant about it, and all drinks are served in soft plastic cups, and coffee in paper cups. Furthermore, the proximity to construction, noise, and dust effectively ruins relaxation in this area. It's much cheaper and better to use the beach restaurant as a beach club, where you can enjoy prosecco and coffee in glassware, but unfortunately, everyone uses this bar as a beach spot, making it difficult to find a place. The worst part of the entire hotel is the main restaurant, where the adult area is only separated in the middle of the restaurant, and there's still a lot of noise and chaos due to insufficient staff and unsupervised children. The à la carte restaurants are very good, but unfortunately, there are no designated adult-only areas, which ruins the romantic atmosphere."

Context Travelling with 2 adult children, we were advised to book a 2 bed pool villa. This ended up being a one bedroom with twin beds in the living room and a small ensuite that you could only reach by going through the main bedroom so zero privacy. The website states one bathroom- this is untrue it’s an ensuite. Feedback was given to duty manager on this. So we upgraded to a 3-bed executive pool villa as that is the next grade up. We ended up paying 25% more overall for this upgrade. Overview The hotel infrastructure is lovely, it’s spacious, well kept and very green. Plenty of space for sun loungers on the beach, lots of pools and small eateries. Plenty of restaurants. It has a dive centre, tennis and squash courts and a kids club. It also ran a bus shuttle service around the hotel- which we never used as we were close to everything and preferred to walk. Pros Lots of places to eat though the main restaurant had the most variety and catered quite widely in different cuisines Hotel grounds very well kept and they had made a huge effort for Christmas and New Year's in terms of decorations and setup The executive pool villa 3-bed was spacious and had a shared pool and it was surrounded by hedges for privacy Staff were generally pleasant and polite Spa and gym were of a very good standard Plenty of entertainment in the main area if you fancied it but it was too cold for us in the evenings to sit outside. Cons Rooms were not cleaned to a 5-star standard. Dust not cleaned properly and areas not vacuumed carefully Our bathroom had some horrible damp/sewage smell- I’ve seen that in a few other reviews (we mentioned this to the butler, nothing was done about it) Our butler (as we had the exec villa) could not understand a word we said. We had 3 days of desperately communicating with him and his replacement, we sent photos and even used Google translate but to no avail. A turn down service should have been provided whilst we stayed there but none was provided until after I complained on the 2nd last day - so we had one evening where this service was provided despite asking the butler every day. Housekeeping kept bringing towels and handing them over-again misunderstanding. No quiet space in the sun, as an avid reader there wasn't many places in the main area that couldn’t hear the bellowing music from the main pool side. Even the adult only bar with amazing views was not immune so I had to sit around my room area for some quiet time. Food The hotel seemed to cater for one palette- Russian. Despite having a variety of cuisines, everything was terribly bland and tasteless. The chocolate desserts were probably the biggest let downs as the quality just wasn’t there. Mangal restaurant was probably our best experience as the food was BBQd in front of us so had a great aroma. The quality of food just wasn’t up to a 5-star grade. We recently stayed at Gloria Golf Resort in Antalya and that was similar price range yet had probably one of t

This is a beautiful hotel, modern and super clean. We had a suite which was perfect for our party - two adults and two infants. The beds are unbelievably comfortable. Every part pf the hotel - from afternoon tea in the lobby daily, to live classical performances at dinner each night, to golf cart buses, feels like luxury. The food is varied and plentiful - especially the grill outside daily for fresh fish and shrimp. The Turkish a la carte was 10/10. The grounds are beautifully kept also. What really makes this hotel special is the staff. I have rarely encountered such friendliness and attentiveness . Our children were so happy here because the staff went out of their way to interact with them at every chance, rarely missing an opportunity to make them giggle (special thanks to Tamer in the main restaurant and Hossam a grounds cleaner). We encountered a couple of issues and the management team were second to none - checking on us via whatsapp and checking in in person also (a huge thank you to Nadya and Dasha - truly above and beyond). The cabanas at the beach are lovely (with butler service) and definitely recommend if you have small children. A wonderful stay and we would definitely love to return!!

June 2024 We liked everything and especially Peoples restaurant, And the waiter Mahmoud Abdo , very delicious food and excellent service! We ordered salmon and sea bass fishes, likes it very much! Enjoy your stay in Rixos Premium Magawish