Sindbad Beach Resort

THEY LET OTHER GUESTS SLAP CHILDREN!!!!! So as this was are 3rd time at this hotel 2019, 2022 & 2023 I expected we were going to have an amazing time as we did the first 2 times, boy was I wrong!!! So the first week was ok no issues but the second week we were enjoy a day at the beach my husband & 3 children my little girl who is 12 had gone over to grab her phone which was left in the shade not further than 20 Seconds out my view anyway she come running back about 3 mins after screaming hysterically that a WOMEN had slapped her across the face me being alarmed and her crying so bad could not work out what had happened but turns out there had been a vape dropped by my daughters foot and this WOMEN who was Russian had started screaming saying my daughter had stole it but of course the lady was screaming in different language, so my daughter couldn’t understand she just seen her pointing at the vape which she clearly had dropped, that being said women then slaps her right across the face!!!! So she is in shock!! My husband then comforts the women and she admits she done it, still insisting my child deserved it. It was awful! A lady from hotel reception comes down and all she says is put some cream on it tomorrow she’ll be ok.. then both party’s had a meeting in the managers office he was useless and told both parties to stay after from each other and that was it. Also the women who said “oh just put cream on it” then lied and said no I didn’t say that she was a bloody liar but luckily we had a witness to her saying it!! But at the end of the day they did not care about my poor child at all just brushed it off I’m absolutely disgusted by it!! And wish we went to the police and took it further but the hotel persuaded us not to!! So if you want to go to This hotel just watch your poor children my daughter had been out my slight 3 mins max!!! Women in pic is the awful receptionist that didn’t care either!!!

Wspaniały hotel położony blisko centrum Hurgady.Bardzo miła i sympatyczna obsługa, która sprawia,że czujemy się tam jak w domu.Serdeczne podziękowania dla Pana Islama z włoskiej restauracji za opiekę i wyjątkowe traktowanie gości. Serdecznie polecamy ten hotel za gościnność.