Usuário convidado
23 de maio de 2024
I couldn't give this hotel enough credit for how amazing everything is. Down from the gardeners, the house keepers, the waiters, the security, the chefs, all the staff and the management. Especially Abdul Wahab Al-Sakhawy, we felt very secure in the whole complex with the team of security, ensuring we were safe and comfortable during our two weeks stay. The manager, Sherif Taher made our experience special, we was even given private invitations to attend a VIP cocktail party which was beyond amazing. He has made the hotel beautiful and made our stay even better. All staff were polite and welcoming and each went above and beyond for all tourist staying here. I had a spa trea**ent, Hatem Ahmed runs the spa centre on the complex and i would highly recommend this experience, it was definitely worth every penny and more. We had the best, most special time during our stay, we will continue to visit as much as we can and have already booked another stay for the end of the year, bringing our relatives along. Egypt has become one of our favourite countries to visit and this hotel being one of the best i have attended, we have visited Egypt many times and all staff at this hotel are an example of why we return. Being a nurse myself, i was impressed with the doctor that is on site, this helps make your holiday a bit more reassuring in case of accidents or injuries. I would rate this hotel more than a 5 star. We cannot wait to be back at the end of the year.
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