MainStay Suites West Tidwell Road

I’m in love with the Hotel Room, the location is a bit sketch and the night security plus main employee at guest services needs to improve their etiquette. My overall experience was great, the housekeeping and breakfast staff was amazing. I would go further into detail about the situation that made me question if I wanted to come back or not but the point is moot. I’m pretty positive they wouldn’t have us back even if we wanted to. Security tried to get me to go outside the gate at midnight to smoke when he didn’t fully comprehend that i was a guest, and they made a big deal about me sitting on their luggage cart while finishing a cigarette. That situation really upset me and it ruined my whole sense of safety. I do recommend this for someone looking for a place with a kitchenette. I would avoid going any holidays because their prices doubled overnight and that was very disappointing. Big Pros: Hardwood Floors Big Cons: Toilet Issues & likely the cause of their gnat problem from the whole water thing

Stayed at the hotel I was greeted by Cordell he was very friendly and welcoming and very helpful.... all the hotel staff was nice. Cordell went the extra mile he recommended places to eat visit.... overall stay was great. I appreciate the extra mile and effort Cordell put in to make my stay awesome