Explore avaliações de hóspedes de hotéis em Houston

Homewood Suites by Hilton Houston Near the Galleria
4.1/5105 avaliações
The Galleria
The location is near the commercial street, the rooms are well soundproofed and you can cook some simple meals! If you don't want to eat western food, you can cook some simple Chinese food yourself. The front desk staff is very enthusiastic and can do self-service laundry. If you stay for a long time, this hotel is suitable! If there is a leak, it will be resolved immediately, and I am very satisfied! A happy journey! Thank you Ctrip.com for your excellent service!
Homewood Suites by Hilton Houston IAH Airport Beltway 8
4.1/5103 avaliações
The location of the hotel is relatively close to George Bush Airport. There is a lot of similar hotels around the highway, and the city center is quite far away. The room is very large, the hotel hardware conditions are general, the health is not bad, the breakfast is an American standard breakfast, you can get the room to eat. There are not many places to eat around, and it is far to be opened.
Homewood Suites by Hilton Houston - Westchase
4.1/572 avaliações
Westchase
not bad! There are a lot of people, the hotel is very hot, and the reservation needs to be as early as possible. The traffic is very convenient, next to the No. 8 road, not far from the city center, it will be fixed here next time.
Homewood Houston Memorial
4.5/5103 avaliações
Northwest Houston
We have stayed at this hotel several times because it meets our special needs - a handicapped room (suite) with two beds and a roll in shower. Property is well kept up, and staff was very friendly. A little bit noisy due to the close location to I-10, but not too bad by any means. Nice to have a kitchenette with fridge, dishwasher, two burner cook top and microwave, as well as dishes and pots and pans. Reasonable price for buying sodas and snacks and such at the front desk. I would not hesitate to stay here again.
Homewood Suites by Hilton Houston Downtown
4.3/5101 avaliações
Downtown Houston
We are very disappointed with what we endured during check-in on 30 MAR 2024. A reservation for a NONREFUNDABLE, one bedroom king suite was made on 11 FEB 24, and the PAYMENT POSTED to my credit card on the 13th...weeks before we could even buy tickets for the game on MLB.. We've stayed here many times specially going to Houston for baseball games. This day, we arrived at the hotel at 2:15 pm. The gentleman at the counter was very polite and said that ”our type of room wasn't ready yet; check-in is at three”. No problem... we totally understood that. We had a four hour drive; arriving early and having to wait is on us. We made ourselves comfortable in the lobby. Things went drastically downhill for the next almost three hours. I got back in line about every 30 minutes while watching the lines steadily grow. Second trip to the desk... he's still pleasant; room is not ready. Third trip up a young lady (pregnant...sorry I didn't get any names) is ready to assist. She said ”there aren't any king suites available; I'm going to switch you to two queen beds.” I said no... I reserved a one bedroom king... I'll wait. On my way back to my chair I told the guy whom originally helped me what she said and he reassured me that I'd get the king. Fourth trip to the counter. It's easy to see that he's getting as annoyed with me as I am with this situation... and quickly says I'm doing reconciliations (or whatever word he used)... I'm trying to find rooms). I go sit back down with my husband, 11yo granddaughter, and her friend... and our poodle. Fifth trip to the counter and I'm in no mood for the nonsense I'm about to endure. The guy says ”I'm sorry ma'am I'm going to have to give you a two queen suite; there aren't any king suites available. The young lady decides to interject ”it's beyond our control” in my conversation instead of continuing on with the customer in her line. My husband and I were not happy about two queen beds. First of all he's 6'2” and secondly, we didn't want to sleep next to two giggling 11 year olds, hence the reason I took the necessary steps that I did. We wanted what we had reserved and PRE-PAID for. I then asked what's the difference in price between the two room types to which she said there isn't any. Oh my God... I replied there had better be and I want to speak with the manager. I'm not sure but I think the next lady that came to assist was an assistant manager because the manager wasn't available at that moment. She was helpful and mysteriously found a one bedroom king suite. We just needed to wait for it to be cleaned. While we waited the manager; a very nice gentleman approached us. I explained everything that had transpired. I declined his offer to give me ”some points”. Points were NOT going to fix the fact that we arrived in ample time to get checked-in, changed, and go to the ballpark so the girls could get autographs. That was taken from us...COMPLETELY RUINED and points was NOT going to fix it. For that represe

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