Usuário convidado
27 de março de 2023
Everything was perfect then a blonde, thin waitress at the breakfast ruined the whole experience. We got an early check-in from the reception, the restaurant for dinner was good. Location and parking were perfect for people who come by car. Sauna and pools were in good condition too, everything went well till the morning of check-out. We showed up at breakfast at 6h55 in stead of 7:00. The waitress was clearly annoyed by this, not a tiny smile on her face and she told us that we are early. My wife reluctantly said "sorry, I start work early today" and the waitress answer was "everybody works". We were totally shocked by her attitude in general and this unacceptable response in particular. This goes to show that it doesn't matter how good your hotel is, a person can single-handedly ruin the whole thing. Now, all I remember from this getaway weekend is her rude and unprofessional service.
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