Hoian Sincerity Hotel & Spa

A senhora deputada Hugh e Tom são muito bons e a equipe é muito simpática.

Prós: quarto espaçoso, hotel agradável e limpo. Na recepção eles vão te contar tudo e te mostrar tudo. Muito longe da cidade velha. Mas você pode ir de bicicleta. Eles são gratuitos

Tourists staying here must be careful with your belongings to avoid them being stolen! An incident happened during my stay at the hotel. My branded Louis Vuitton scarf was stolen by a room cleaning worker. When I asked the front desk, their explanation was that the worker accidentally took it along with the towels and bed sheets? I was puzzled! The scarf has such a distinctive pattern and different color, how could it be mistaken? After a few hours of searching, they finally returned the scarf to me, but it had been cut and had pilled! I was very disappointed with the cleaning worker, although the front desk lady was very patient and apologized sincerely. This is a hotel strongly recommended by my friend, located in Hoi An city, Vietnam—Hotel Hoi An Sincerity. Indeed, their service is excellent, and the front desk staff are very kind and helpful in dealing with our issues and explaining travel details. The breakfast is also very rich and delicious. I just feel the bed is a bit too old and not very comfortable to sleep on. Overall, I would rate it 7 out of 10.