The hygiene of the room is very average, the windows are dirty and it feels like no one has cleaned them. The water is not flowing smoothly and the remote control has no power. The service attitude is okay, but there is only attitude without action. For example, I was asked to send an electricity withdrawal card, and I called to ask for it. However, it didn't come after an hour, so I called again to get it. What was outrageous was that after a while, another person came to deliver electricity cards. What was even more outrageous was that he was wearing casual clothes and playing games... It felt very chaotic. After checking out, I waited in the lobby because it was too early. The cups on the table were not taken away for a long time, and the water was not refilled. I went to remind them once and the attitude was very good. However, after waiting for another half an hour, there was still no refill. . I reminded him again and then slowly came over to add water.
In short, the hygiene is barely adequate, the service attitude is good, the action is lacking, and the overall working state is lazy, not efficient and capable enough.
36 avaliações