Radisson Safari Hotel Hoedspruit

Arnold gave the best service people were friendly, beautiful views, il definitely go again, I recommend the presidential suit with the private pool Youl definitely enjoy yourself and your family, exceptional views breath taking views.

The food at Pegasus was fantastic! Great soup and rice bowl. We took some dessert back to the room too😋The staff was extremely friendly and made us feel welcomed. We felt like we were eating in Portugal 🇵🇹 Thank you Neil and team for a great night.

🙂The location is great and offers great views of Safari. Ideal hotel for bush-breaks. The hotel is new, so the facilities are perfect. The kids club is great, spacious and has a full time care-taker on site. Breakfast was delicious with a good variety of food and fresh fruits. A’la Carte food is delicious and has a great variety although lacking South African staple food. 😔Incorrect Room - I had booked a Mountain Facing Room for my 2 nights Xmas stay, however I was allocated a standard/garden facing room(Room 141). After highlighting this with the receptionist he was adamant that the room is Mountain facing even though it clearly was not, as there was no visible mountain from room 141. The following morning I followed up again and the two gentlemen( Kabelo & Relax) who were working at the front desk were able to assist with reallocating the correct room for me after which they gave me room 216, which was mountain facing as per my booking. Food - For a safari hotel, it would be great to have South African staple food available such as pap(Real South African pap, Not sticks) on A’ la Carte menu. Waiters- The waiters need to pay attention to detail, on the 1st night(Buffet) my table had no cutlery which was not a problem, however I had to request for the cutlery 2 times until on the 3rd time I had to go collect it myself because no one was bringing it despite having requested. Senior waiters seem to get the job done quicker and attentively, however the younger ones requires frequent probing. I was told however that the hotel is relatively new, so my assumption is that a lot of young waiters are still on training/probation, so this can fairly be overlooked for now and hopefully it gets better as they used to the job.

The staff were amazing and the food was great - The restaurant is Portuguese and you can really see this come through in their menu, the food all sounded very authentic, we had the Portuguese rolls - amazing! Special shout out to Arnold for great service and being very accommodating. Thank you!

Worst experience. Zero hospitality. All the staff especially the managers at reception are really rude. Their service was super slow. Anything you order at house keeping will never come. Room was not ready till 4 pm also. We had to ask for some other room. They will only give one bottle of water which is not acceptable. You had to buy water if required. This is not seen any Radisson in any part of the world. They did not provide any cake for my brother even on his anniversary . They provided alcoholic drink eventhough we do not drink They don't have staff and trying to compensate with their other staff

Wouldn’t have ask for anything better and location was just great! Views of the mountains while having breakfast!